Bilingual Ophthalmic Registration Clerk

Bilingual Ophthalmic Registration Clerk (Ottawa Ophthalmology Eye Clinic, on-site) Position Type: Full-timeDepartment: Clinic Solutions, Ophthalmology Eye ClinicWork Location: 3755 Riverside Road, Ottawa, ONWork Hours: Mon‑Fri, Standard Clinic HoursWork Arrangement: On‑site A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services, and HCP & Clinic Services. Reporting to the clinic manager, the incumbent is responsible for providing administrative and clerical support in a high‑volume clinical practice. The position requires a high level of professionalism, attention to detail, strong work ethic, and the ability to work well under pressure in a fast‑paced environment. The incumbent will work closely with physicians, nurses and ophthalmic technicians to provide high‑quality care to all patients. A Day in the Life & Responsibilities: Strong multi‑tasking and organizational skills Ability to thrive in a fast‑paced environment Superior verbal communication skills with a professional bedside manner and active listening Knowledge of EMRs and Microsoft Office suite Very organized with keen attention to detail Experience with diagnostic tools such as IOLMaster, topography, refraction, slit lamp examination, lensometry, auto‑refraction, visual acuity, fundus photography, tonometry, OCT, biometry, orb scan, lens star, iTrace Patience, approachability and calm demeanor Ability to manage patient expectations and concerns Assist with other duties as assigned by the manager Qualifications & Requirements: Bachelor’s degree in healthcare administration or related field, or equivalent experience 1–3 years of clinical assistant/clerk experience Effective communicator with strong written and verbal skills High attention to detail and ability to manage confidential information Comfortable working in a fast‑paced, evolving environment Familiarity with the pharmaceutical or ophthalmology industry What makes you a great fit for this team: Commitment to providing a high level of service to internal and external clients Highly adaptable with a track record of success during growth and organizational change Proven ability to develop trust and influence at multiple levels Impactful, candid communication style Exceptional organizational skills and ability to build effective working relationships with colleagues, management, and stakeholders Benefits: Competitive salary with a hiring range of $21 to $24 hourly; base salary determined by experience and internal equity Generous vacation entitlement Wellness program (5 paid days off for well‑being) Paid sick days Competitive benefits package including Dental & Extended Health, AD&D, LTD & life insurance RRSP matching program Employee & Family Assistance Program Sentrex Health Solutions is proud to be an equal opportunity employer, committed to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture. We encourage you to apply even if your experience differs slightly from the qualifications listed. Accommodations can be made available upon request for the selection process. #J-18808-Ljbffr