Assistant Manager

Assistant Manager - OTC Confirmations (GWO) Requisition ID: 245016 Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture. The Role The trade confirmation process performed by Global Wholesale Operations (GWO) is a key control within Scotiabank’s Global Banking and Markets (GBM) trading environment. The GWO Over-the-Counter (OTC) Confirmations department’s primary responsibilities are to ensure trades are booked correctly by affirming trades with counterparties, negotiating and executing confirmations, and reconciling the bank’s positions to external electronic trade execution and affirmation/confirmation platforms and to Central Counterparty Clearing Houses (CCPs). The Assistant Manager, OTC Confirmations, is responsible for maintaining controls, resolving confirmation issues, coordinating legal reviews, drafting and approving OTC Equity and Interest Rate derivatives’ ISDA trade confirmations, and contributing to the department's continuous improvement of processes and controls. Responsibilities Ensure risk inherent in the trade confirmation process is identified, understood, monitored, and controlled. Ensure all trades are recognized by trade counterparties, economic terms of all transactions are matched, and all breaks are identified, reported, and resolved. Generate, review, and execute trade confirmations in accordance with Bank policy. Ensure the Bank is reconciled with external electronic trade execution and affirmation/confirmation platforms. Train staff to minimize errors and maximize quality and adherence to regulations, policies and standards. Escalate and resolve issues. Investigate issues to identify root causes and implement corrective actions. Assign and prioritize work, balancing workload and dynamically shifting cross-trained staff to minimize risk and ensure consistent high-quality customer service. Review control/KPI/KRI reports circulated to management and the business to highlight risk and drive issue resolution. Ensure a high degree of processing accuracy, customer service, and operational efficiency. Maximize STP rates and the use of automation to ensure controlled efficient operations. Identify and implement opportunities for improvement in controls, customer service, productivity, and cost effectiveness. Understand customer needs and maintain customer service standards. Develop and maintain relationships with customers, at both the operations staff and management levels, allowing for effective escalations and issue resolution. Ensure customer issues are identified, reported, and escalated, and resolution is coordinated with internal stakeholders and relationship owners. Key Skills Business/Finance, Law or Engineering University Degree, or a related educational background. Expert knowledge of OTC Equity and Interest Rate Derivatives’ ISDA trade confirmations. Passion for customer service. Driven to improve efficiency and controls. Excellent interpersonal and communication skills. Accurate and detail-oriented with an analytical mind and the ability to detect, articulate, and effectively escalade and resolve issues. Strong computer, data analytics, and process re-engineering skills. What’s in it for you? A rewarding career path with diverse opportunities for professional development. An organization committed to making a difference in our communities, for you and our customers. A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. Diversity, Equity, Inclusion & Allyship – We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. Accessibility and Workplace Accommodations – We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. Location Canada – Ontario – Toronto Job Details Seniority level: Associate Employment type: Full-time Job function: Other Industries: Banking Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future, we help our customers, their families and our communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Applicants must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. Referrals increase your chances of interviewing at Scotiabank by 2x. #J-18808-Ljbffr