Customer Success Manager
6 hours ago
Why consider this job opportunity Opportunity for career advancement and growth within the organization Collaborative and inclusive company culture that values communication and trust Work with a leading platform recognized for its innovative event technology Chance to build relationships with customers and positively impact their event experiences Supportive environment that encourages ownership of ideas and personal development What to Expect (Job Responsibilities) Serve as the primary point of contact for Corporate & Mid-Market customers, managing a book of 20-40 accounts Oversee renewal, upsell, and expansion efforts, facilitating contract negotiations and demonstrating product value Develop and implement customer-specific account plans to support targeted growth and forecast quarterly targets Onboard new customers and support their events on the platform, ensuring exceptional customer experiences Collaborate cross‑functional teams to advocate for customer needs and drive product improvements What is Required (Qualifications) 3-5 years of experience in Customer Success, Account Management, or Project Management within a SaaS organization Proven experience managing the full renewal process, including negotiations and contracting for renewals and upsells Excellent written and verbal communication skills, with a focus on effective customer interactions Highly organized and detail‑oriented, capable of managing multiple priorities across a high‑volume client base Strong collaborative skills to build trust within the customer success team and across the organization How to Stand Out (Preferred Qualifications) Experience working with customers across various use cases in a fast‑paced environment A proactive interest in increasing customer satisfaction and deepening relationships Demonstrated ability to meet quarterly goals and team metrics consistently #EventTechnology #CustomerSuccess #CareerGrowth #InclusiveCulture #SaaSIndustry We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer. #J-18808-Ljbffr
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Manager, Customer success
25 minutes ago
Montreal, Canada Coveo Full timeJoin to apply for the Manager, Customer Success role at Coveo . At Coveo, Customer Success is at the heart of our mission to deliver relevance at scale, transforming every customer interaction into a meaningful, value‑driven experience. As a Manager, Customer Success, you will lead, coach, and inspire a high‑performing team of Customer Success Managers...
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Customer Success Manager
57 minutes ago
Montreal, Quebec, Canada Bizzabo Full timeDescriptionThe Customer Success Manager will be responsible for building and maintaining relationships with Bizzabo customers supporting a range of use cases across your book of business. You will work closely with our customers, working across multiple industries, use cases, & stakeholders. The Customer Success Manager is a strategic, customer-centric, and...
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Customer Success Manager
23 minutes ago
Montreal, Canada Ironbelly Studios Full timeMusashi AI North America, Inc. is a growing hardware and software focused company that builds and develops smart vision solutions for quality assurance in manufacturing environments. Based in Waterloo, Ontario, Musashi AI North America employs a talented and dynamic team of R&D and Applications Engineers who provide unique engineering development activities...
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Customer Success Manager
6 hours ago
Montreal, Canada WeTransact Full timeWeTransact is seeking a motivated and skilled Customer Success Manager to join our dynamic team in the accounting industry. As a Customer Success Manager, you will play a crucial role in ensuring our clients achieve their desired outcomes while using our services. Your primary objective is to foster strong relationships with our customers, providing them...
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Customer Success Manager
4 weeks ago
Montreal, Canada GHGSAT Full timeGHGSat offers greenhouse gas detection, measurement, and monitoring services to industrial and government customers around the world. The company uses its own satellites and aircraft sensors, combined with third-party data, to help industrial emitters better understand, control, and reduce their emissions. We are seeking a Customer Success Manager...
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Customer Success Manager
4 weeks ago
Montreal, Canada Amilia Enterprises Inc. Full timeAmilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations, Amilia SmartRec streamlines operations, optimizes facility management, and simplifies program and membership management. Since2009, Amilia has been...
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Customer Success Manager
3 weeks ago
Montreal, Canada Amilia Enterprises Inc. Full timeAmilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations, Amilia SmartRec streamlines operations, optimizes facility management, and simplifies program and membership management. Since2009, Amilia has been...
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Customer Success Manager
5 days ago
Montreal, Canada Amilia Enterprises Inc Full timeAmilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations, Amilia SmartRec streamlines operations, optimizes facility management, and simplifies program and membership management. Since 2009, Amilia has...
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Customer Success Manager
5 days ago
Montreal, Canada Amilia Full timeAmilia is transforming the recreation and activities market with its innovative, purpose-built SaaS platform. Designed for municipalities, community centers, nonprofits, businesses, and recreation organizations, Amilia SmartRec streamlines operations, optimizes facility management, and simplifies program and membership management. Since 2009, Amilia has...
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Customer Success Manager
7 minutes ago
Montreal, Canada Bizzabo Full timeWhy consider this job opportunity Opportunity for career advancement and growth within the organization Collaborative and inclusive company culture that values communication and trust Work with a leading platform recognized for its innovative event technology Chance to build relationships with customers and positively impact their event experiences...
