Senior Account Manager
4 weeks ago
Senior Account Manager - Start Date March 25 - On Site Montreal Office
Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.
We are seeking a dynamic Account Manager who can skillfully provide solutions, creatively solve problems and masterfully manage client relationships for our Sales and Operations teams.
Our Senior Account Manager will focus on managing the day-to-day relationship with some of our key clients and will be responsible for ensuring the outstanding customer service we are known for. In addition, you will strive to continuously analyze daily operations to determine profitability and opportunistically prospect for additional business.
Responsibilities:
- Partner with the Sales and Operations departments, to schedule, track and enter loads across all modes of transportation.
- Managing day-to-day relationships with key carriers and clients, as well as develop agreeable resolutions.
- Verify timely pick-ups and deliveries, resolving issues and approving invoices with a sense of urgency to any discrepancies.
- Maintain current operating procedures and update when necessary.
- Review past sales activity for historic trends and expectations.
Requirements:
- 3-5 years of experience in 3PL Logistics Services.
- Strong communication skills, both written and verbal.
- Calm under pressure.
- Superior business acumen.
- Proven success in managing time and accomplishing tasks.
- Bilingualism (English and French).
A Few Great Reasons to work at Fuze Logistics:
- Competitive salary, as well as other perks and benefits.
- A Healthy work-life balance.
- Opportunities for Career Growth
- We are a dynamic team, rapidly expanding, offering plenty of immediate room to grow and to make an impact, this is the time to join if you want to be part of an exciting growth with a future for you
- We have a friendly, welcoming, teamwork environment that fosters collaboration, our corporate culture is to help each other to succeed as a team, our team supports each other, encourages each other, and plays fair ALL the time, and inspires you to make an impact.
- Interesting and exciting assignments ranging in size, type and complexity.
- An “open-door” policy where communication and brainstorming is encouraged.
- Our salaries are competitive, we are at a convenient location by car (free parking) or by metro, with beautiful offices
If you are qualified for this role, please send your resumes to kharenh@fuzelogistics.com
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