Team Lead, Field Services

2 days ago

Halifax, Canada J.D. Irving, Limited Full time

Team Lead, Field Services J.D. Irving, Limited Job Description Reporting to the Director, Facilities and TFO, the Team Lead, Field Services will be a collaborative member of the Operations solutions that satisfy business and operations requirements through the implementation of leading best practices in an assigned geographic region. This role requires an on-site presence. All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR). Responsibilities Prioritizing and assigning work intake and escalations Working closely with the business on requirements and deadlines Working with the PMO and RMO on project requirements Resolution Management Change Management Coaching your team toward their development goals Daily Management Execution of defined and specific customer service requests and customer project tasks Execution of field site preventative maintenance Provide timely service reporting Execution of lifecycle activities for end‑user devices, endpoint network switching and Microsoft server hardware Collaborate with Facilities on site hardware lifecycle and standards Grow the JDI IT brand with superior customer service Build relationships with our customers and vendors Manage regions field support partnerships Qualifications Education: University degree or college diploma Valid driver’s permit Analytical problem‑solver Expert knowledge of desktop applications: Windows 10, Windows 11, Teams, Office 365, Microsoft Edge, Google Chrome, SCCM remote control, Juniper remote access, Apple OS Expert knowledge of end‑user computing technologies: desktops, laptops, mobile devices/tablets (both Android and Apple) Knowledge of video‑conferencing technologies Knowledge of server hardware, Microsoft Server operating systems and Cisco edge devices About Us Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and employs 20,000 dedicated employees. We nurture talent and create an inclusive workplace that lets you grow across our operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability can be made at any stage of application and employment, and we encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. We appreciate your interest; however, only candidates selected for an interview will be contacted. #J-18808-Ljbffr

  • Team Lead, Field Services

    7 hours ago

    Halifax, Canada J.D. Irving, Limited Full time

    Team Lead, Field Services J.D. Irving, Limited Job Description Reporting to the Director, Facilities and TFO, the Team Lead, Field Services will be a collaborative member of the Operations solutions that satisfy business and operations requirements through the implementation of leading best practices in an assigned geographic region. This role requires an...

  • Team Lead, Field Services

    2 weeks ago

    Halifax, Nova Scotia, Canada J.D. Irving Full time

    DescriptionReporting to the Director, Facilities and TFO, the Team Lead, Field Services will be a collaborative member of the Operations solutions that satisfy business and operations requirements through the implementation of leading best practices in an assigned geographic region. This role requires an on-site presence. All successful applicants must...

  • Team Lead, Field Services

    2 weeks ago

    Halifax, Nova Scotia, Canada J.D. Irving, Limited Full time

    Job DescriptionReporting to the Director, Facilities and TFO, the Team Lead, Field Services will be a collaborative member of the Operations solutions that satisfy business and operations requirements through the implementation of leading best practices in an assigned geographic region.This role requires an on-site presence.All successful applicants must...

  • Regional IT Field Services Team Lead

    2 days ago

    Halifax, Canada J.D. Irving, Limited Full time

    A leading Canadian organization is seeking a Team Lead, Field Services to oversee operations and ensure project requirements are met. Candidates must have a university degree, valid driver's permit, and expertise in desktop applications including Windows and Microsoft Office. The role requires strong problem-solving abilities and excellent communication...

  • Regional IT Field Services Team Lead

    6 hours ago

    Halifax, Canada J.D. Irving, Limited Full time

    A leading Canadian organization is seeking a Team Lead, Field Services to oversee operations and ensure project requirements are met. Candidates must have a university degree, valid driver's permit, and expertise in desktop applications including Windows and Microsoft Office. The role requires strong problem-solving abilities and excellent communication...

  • Field Service Technician

    7 days ago

    Halifax, Canada Perpetual Services Full time

    **Who We Are** At **Perpetual Services,** we provide reliable lighting installations and outstanding customer service to enhance any space. Join our team to deliver quality solutions with a focus on safety and customer satisfaction. **What We’re Looking For** - Proven experience in field service, electrical work, or a related trade -...

  • Customer Service Team Lead

    2 weeks ago

    Halifax, Canada Bass Pro Shops Full time

    Summary:Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department.Responsibilities:Provide supervision and leadership to the team members of the department, in partnership with the managerDelegate tasks and work assignment to team members by giving clear and concise...

  • Customer Service Team Lead

    2 days ago

    Halifax, Canada Basspro Full time

    Summary Reporting to the Group Sales Manager, the Retail Lead is responsible for overseeing the successful day to day operation of a retail store department. Responsibilities Provide supervision and leadership to the team members of the department, in partnership with the manager Delegate tasks and work assignment to team members by giving clear and concise...

  • Field Service Technician

    1 week ago

    Halifax, Canada INNOVA Medical Ophthalmics Inc Full time

    **INNOVA Medical Ophthalmics** is Canada's largest distributor of ophthalmic instruments, with products ranging from diagnostic equipment to treatment lasers. We have a team of dedicated employees that have been instrumental to our growth and provide exceptional customer service. You’ve always liked to take things apart and put them back together; you are...

  • Services Team Lead

    1 day ago

    Halifax, Canada Unisys Full time

    **We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...