See more Collapse

Customer Service Coordinator

1 month ago

Toronto, Canada SUNPAN Full time

JOB SUMMARY
The Customer Service Administrator is responsible for assisting with shipment orders in liaison with UPS and preparing administrative documents for customer order tracking. This position will be a key player in supporting our customer service team to ensure a seamless delivery process.

PRINCIPAL FUNCTIONS & OBJECTIVES
Opening and Closing UPS trucks
Loading and managing shipment orders on UPS trucks
Emailing tracking to customers
Updating SAP with tracking information
Ordering tracking pro numbers
Coordinating and interacting with other department personnel as required.
Maintaining a high standard of professional decorum and practices when dealing with customers, suppliers, peers, supervisors, and other key stakeholders.
CSR Both Canadian and US backup for vacations and absent days.
Maintaining accounts in assigned coverage of territory(s)
Responding to incoming calls, emails, and inquiries from customers
Order entry.
Resolving customer complaints and conflicts with patience and courtesy
Responsible for payment collection through Credit Cards, wires, and cheques
Creating Delivery Notes and passing them on to the warehouse for shipping
Other responsibilities and accountabilities as assigned by the Customer Service Manager, and management.

KEY SKILLS AND EXPERIENCE
Minimum 1 years of relevant experience
Proficient in MS Office Applications
Excellent verbal, written and communication skills
Strong interpersonal skills
Highly organized with a proven ability to multi-task
Productive and efficient in planning and executing work
Service driven with exceptional attention to detail
Productive and efficient in planning and executing work
Exceptional attention to detail
Ability to work well in a fast-paced environment
Experience with SAP is considered an asset
Energetic, upbeat and a tenacious team player

We appreciate the interest of all applicants; however, only those candidates selected for an interview will be contacted.

Sunpan Trading & Importing Inc. is an equal opportunity employer, and we believe that diversity is the reason behind our success. We are committed to fair and accessible employment practices.

In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, accommodation will be provided in all parts of the hiring process. Applicants should make their needs known by contacting us in advance. Our HR department will consult with you so that arrangements can be made for reasonable accommodation.

We have other current jobs related to this field that you can find below

  • Wedding Coordinator

    2 weeks ago

    Toronto, Canada Day of Wedding Coordinator Full time

    _Day of Wedding Coordinator (DOWC) is searching for an individual that's passionate about all things wedding and events and knows how to provide exceptional customer service. You are a friendly and energetic person that doesn't easily shy away from challenges and is looking to join a growing Wedding Planning business. Your unique personality is your brand....

  • Customer Service Coordinator

    3 weeks ago

    Toronto, Canada Alleguard Full time

    CONTRACT POSITION ** IMMEDIATE START ** $22-$24/hour! We are looking for a contract Customer Service Coordinator to join our team. Customer Service represents the value and spirit of the company to our customers both short term and long term. You will own the first impressions and your long-term interaction will be the deciding factor in retaining and...

  • Customer Service Coordinator

    5 days ago

    Toronto, Ontario, Canada Alleguard Full time

    CONTRACT POSITION IMMEDIATE START $22-$24/hourWe are looking for a contract Customer Service Coordinator to join our team. Customer Service represents the value and spirit of the company to our customers both short term and long term. You will own the first impressions and your long-term interaction will be the deciding factor in retaining and building the...

  • Coordinator, Customer Service

    3 weeks ago

    Toronto, Canada Breakthru Beverage Group Full time

    Overview: Breakthru Beverage Canada (BBC) is the leading Sales Broker in the Canadian marketplace representing suppliers such as Diageo, Aquilini Brands, EPI and Lucas Bols. At BBC, we put a premium on building a strong team culture and we measure success through the daily practice of our Breakthru values. With this foundation in place, we continue to evolve...

  • Customer Service Coordinator

    2 months ago

    Toronto, Canada Merrithew International Full time

    **Job Title: Customer Service Coordinator** **Position overview** Located at our Scarborough facility (currently hybrid), Merrithew® is seeking a Customer Service Coordinator to join our Commercial Customer Care Team. Your core objectives will be to support the Customer Care Department through general administration, while delivering excellent service to...

  • Customer Service Coordinator

    1 day ago

    Toronto, Canada Merrithew International Full time

    **Job Title: Customer Service Coordinator** **Position overview** Located at our Scarborough facility (currently hybrid), Merrithew® is seeking a Customer Service Coordinator to join our Commercial Customer Care Team. Your core objectives will be to support the Customer Care Department through general administration, while delivering excellent service to...

  • Coordinator, Customer Service

    5 days ago

    Toronto, Ontario, Canada Atlantic Packaging Products Ltd Full time

    Reporting to the Customer Service Manager, the Customer Service Coordinator is responsible for providing inside sales/customer service support to new/existing customers.Responsibilities: Act as a liaison between customer and production tracking and communicating order status. Track and report inventory. Arrange shipping, invoicing, customs, scheduling,...

  • Customer Service Coordinator

    2 weeks ago

    Toronto, Canada Mad Engine Global LLC Full time

    **Customer Service Coordinator*** **STATUS**: Full Time, Salaried **REPORTS TO**: Customer Service Team Lead *** The Customer Service Coordinator will be responsible for maintaining the accounts, which includes liaising with internal Sales and Production teams. Managing account order and timely fulfillment. **RESPONSIBILITIES**: - Maintain a high level...

  • Customer Service Coordinator

    2 weeks ago

    Toronto, Canada F.A.S.T. Rescue Inc. Full time

    **Overview**: **Responsibilities**: Customer Service + Support - Resolve customer complaints and escalate as needed - Foster a customer-centric culture in keeping with our brand image - Assist customers with issues associated with FAST rescue’s elearning services, ensuring a positive user experience Sales and Marketing Support - Collaborate with our...

  • Customer Service Coordinator

    5 days ago

    Toronto, Ontario, Canada Merrithew International Full time

    Job Title: Customer Service CoordinatorPosition overviewLocated at our Scarborough facility (currently hybrid), Merrithew is seeking a Customer Service Coordinator to join our Commercial Customer Care Team. Your core objectives will be to support the Customer Care Department through general administration, while delivering excellent service to our clients....

  • Customer Service Coordinator

    2 months ago

    Toronto, Canada BMW Toronto Full time

    BMW Toronto is currently hiring a Full-time Appointment Coordinator. As a key member of our Customer Service Team you will be responsible for answering all inbound calls while providing the highest levels of customer service. Responsibilities of this role will include: - Answering incoming telephone calls via switchboard - Directing all customer inquiries...

  • Customer Service Coordinator

    2 weeks ago

    Toronto, Canada BMW Toronto Full time

    BMW Toronto is currently hiring a Full-time Appointment Coordinator. As a key member of our Customer Service Team you will be responsible for answering all inbound calls while providing the highest levels of customer service. Responsibilities of this role will include: - Answering incoming telephone calls via switchboard - Directing all customer inquiries...

  • Customer Service Coordinator

    2 weeks ago

    Toronto, Canada BMW Toronto Full time

    BMW Toronto is currently hiring a Full-time Appointment Coordinator. As a key member of our Customer Service Team you will be responsible for answering all inbound calls while providing the highest levels of customer service. Responsibilities of this role will include: - Answering incoming telephone calls via switchboard - Directing all customer inquiries...

  • Customer Service Coordinator

    4 weeks ago

    Toronto, Canada Computek College Full time

    Do you want to be a part of a long-established and reputed post-secondary educational institution serving new Canadians? Are you a dedicated team player who is a smart self-starter with a strong work ethic and exceptional time management and project coordination skills? We are looking for savvy professionals to enhance our team as we expand our scope and...

  • Customer Service Coordinator

    3 weeks ago

    Toronto, Canada Select Food Products Limited Full time

    **Purpose** Reporting to the Account Director, this role will input orders, coordinate the fulfillment and invoicing of orders so that customer’s expectations of quantity and time are met consistently. This role will provide exceptional customer service support to our customers as well as internally within the organization by obtaining, analyzing and...

  • Customer Service Coordinator

    1 month ago

    Toronto, Canada SUNPAN Full time

    JOB SUMMARY The Customer Service Administrator is responsible for assisting with shipment orders in liaison with UPS and preparing administrative documents for customer order tracking. This position will be a key player in supporting our customer service team to ensure a seamless delivery process. PRINCIPAL FUNCTIONS & OBJECTIVES Opening and Closing UPS...

  • Customer Service Coordinator

    1 month ago

    Toronto, Canada SUNPAN Full time

    JOB SUMMARYThe Customer Service Administrator is responsible for assisting with shipment orders in liaison with UPS and preparing administrative documents for customer order tracking. This position will be a key player in supporting our customer service team to ensure a seamless delivery process.PRINCIPAL FUNCTIONS & OBJECTIVES Opening and Closing UPS...

  • Coord-customer Service

    3 weeks ago

    Toronto, Canada Canadian Linen and Uniform Service Corp Full time

    Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional...

  • Junior Customer Service Coordinator

    1 week ago

    Toronto, Canada Sweets From the Earth Full time

    Here we grow again! Named one of Canada’s fastest growing companies for the 7th consecutive year, Sweets from the Earth, is looking for a Junior Customer Service Coordinator to join our Customer Service & Administrative Support Team immediately! As a proud plant-based manufacturer with an emphasis on organic and non-GMO ingredient sourcing, we boast a...

  • Customer Service Coordinator

    1 month ago

    Toronto, Canada Atlantic Full time

    Posting Details Job Details Description ***Please ensure that you read the following requirements for this position in their entirety prior to applying. We also require a current, up-to-date resume to be uploaded along  with your application . Those who do not meet the minimum requirements for this role (as outlined below), or who...