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E-Commerce Operations Manager
6 hours ago
Growth & Operations Manager - Health & Wellness BrandJob OverviewWe’re looking for a highly analytical, resourceful E-Commerce Growth & Operations Manager to help drive the next stage of growth on our team to oversee the fulfillment and operations. Working with the founder, you’ll oversee key areas of the business: from marketing analytics and media buying, to retail growth strategy, product launches, and operational excellence.This is a perfect role for someone who thrives in a fast-paced, high-growth e-commerce environment and wants to be deeply involved in scaling a viral wellness brand. You’ll have significant autonomy, lead cross-functional projects, manage a growing team, and make critical decisions that directly impact revenue and brand success.ResponsibilitiesAnalytics & ReportingMonitor and analyze key performance metrics across all platforms (Meta, Google Analytics, Shopify, Social Media), provide insights and reports to the teamMedia Buying, Ads Management, and Ads StrategyManage media spend across multiple channels (Meta, Google, etc.)Work with creative team to run and test different campaignsDevelop and own retail growth strategy for US and CanadaManage two direct reports related to retail growthProduct Roadmap and OperationsProject manage product development cycles and ensure we are operationally set up for success during launches (the internal operations team, 3PL, and shopify is ready)Make critical decisions relevant to improving and scaling operationsCRO and Sales Channel ManagementRun A/B tests to optimize and improve e-commerce and retail channelsTake on a CRO role to improve conversion and revenue optimizationOtherProactively identify problems to solve and enjoy a lot of autonomy and ownership in the roleCreate systems and structures that will scale the businessRequirementsThis role is an evolving role, we’re highly focused on hiring someone who is exceptionally resourceful, moves fast, and is able to juggle multiple projects at once. This key hire will largely oversee our business and take us to the next level.2-3 years experience in growth marketing, e-commerce, media buying, project management, campaign managementExcellent analytical and operational skills (including the use of excel)Excellent organizational and detail-oriented skillsBonus: Experience in beauty, wellness, or consumer goods industriesCompensationAnnual Salary Range: $60-80K base salary + bonusWhy Join Our CompanyAutonomy & ownership. This is not a role where you’ll be micromanaged. You’ll be trusted to take initiative, make decisions, and lead projects. We want team members who think like owners and aren’t afraid to bring bold ideas to the table.High growth potential. As the company grows, so do the opportunities. You\'ll have the chance to take on more responsibility and grow your career as we expand across markets.Creative and supportive culture. We value creativity, experimentation, and a bias for action. We also believe in kindness, inclusion, and supporting one another as we build something we’re proud of.Learn from a serial entrepreneur. Work directly with a founder who previously built a 7-figure innovation consultancy, an investment fund, and a physical social club - bringing deep experience in scaling companies, product innovation, and building community-driven brands. #J-18808-Ljbffr
