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Product Care Specialist
32 minutes ago
Join TechBuddyz as a Product Care SpecialistWhat does it mean to join TechBuddyz? At TechBuddyz, our stores function as facilities dedicated to repairing and restoring electronic devices, such as smartphones, to their original condition. As a Specialist, you will be responsible for ensuring that every device is fully functional and meets rigorous manufacturer standards before being resold.What you will do: We provide comprehensive paid training to ensure your success in the following areas:Grading & Triage: Receive and process bulk shipments of Certified Pre-Owned devices, identifying both cosmetic and functional flaws.Technical Troubleshooting: Conduct tests on telecommunication equipment and analyze Technical Repair Guides to troubleshoot issues according to specifications.Refurbishment: Repair electronic equipment following specific brand guidelines and resolve software interface issues.Operational Excellence: Maintain accurate records, meet productivity targets, and collaborate with your team to share knowledge and experience.What’s in it for you? We believe in supporting our team members through every stage of their lives and careers. Our benefits include:Comprehensive Health: Flexible and customizable medical, vision, and dental benefits, including massage therapy and $5,000 for mental health support.Inclusive Support: Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage.Community: Access to Team Member-led Resource Groups that support varying abilities and newcomers.Tech Perks: Exclusive discounts on the newest wireless technology.The Details:Base Hourly Pay: $17 - $18 (Total compensation is determined by your skills, knowledge, and experience).Working Hours: We require flexibility to work hours between 8:00 am – 6:30 pm EST, including weekends.Our Process: We use a multi-layered recruitment approach and are happy to provide accommodations throughout the process as needed.Ready to start your career in tech restoration? Apply todaycareers@techbuddyz.ca #J-18808-Ljbffr
