Current jobs related to Customer Care Specialist - Sault Ste Marie - OLG

  • Customer Care Specialist

    7 hours ago

    Sault Ste. Marie, Ontario, Canada OLG Full time

    Range53, ,400.00 CADJob DescriptionCustomer Care Specialist – Player Services (5 vacancies)We are ready to take this game to the next level and need someone passionate to establish quality customer support customers and address inquiries in a manner that aligns with OLG's customer-centric values.Must be able to work shift work including weekdays, weekends...

  • Product Care Specialist

    7 hours ago

    Sault Ste. Marie, Ontario, Canada Techbuddyz LTD. Full time

    Join TechBuddyz as a Product Care SpecialistWhat does it mean to join TechBuddyz? At TechBuddyz, our stores function as facilities dedicated to repairing and restoring electronic devices, such as smartphones, to their original condition. As a Specialist, you will be responsible for ensuring that every device is fully functional and meets rigorous...

  • Customer Service Supervisor

    2 days ago

    Sault Ste. Marie, Canada Best Buy Full time

    You’ll love it here! We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of specialists and work together to create an amazing customer experience.Join us and grow your career with our retail team as a customer service supervisor.What you’ll...

  • Customer Service Supervisor

    7 hours ago

    Sault Ste. Marie, Ontario, Canada Best Buy Canada Full time

    You'll love it here We arehiring immediatelyfor acustomer service supervisor, which we call anoperations team lead. As acustomer service supervisor, you will lead and coach a team of specialists and work together to create an amazing customer experience.Join us and grow your career with our retail team as acustomer service supervisor.What You'll DoMotivate...

  • Customer Service Supervisor

    7 hours ago

    Sault Ste. Marie, Ontario, Canada Best Buy Canada Full time $22 - $26

    You'll love it here We are hiring immediately for a customer service supervisor, which we call an operations team lead. As a customer service supervisor, you will lead and coach a team of specialists and work together to create an amazing customer experience.Join us and grow your career with our retail team as a customer service supervisor.What you'll...

  • Vehicle Delivery Specialist

    3 days ago

    Sault Ste. Marie, Canada Northside Toyota Full time

    **Job Summary**: Our delivery specialists are the final and most important touch point we have with our customers in their vehicle purchase experience. You will be required to work together with the entire sales team to ensure that every delivery meets the highest possible standard. Our goal is to ensure all customers are given a thorough, professional and...

  • Customer Care Representative

    4 weeks ago

    Sault Ste. Marie, Canada Morphius Corp Full time

    Must reside in California We are seeking employees to join our company in working remotely across California. Due to COVID-19 we have been able to restructure our day to day work and now can be done remotely. We work in conjunction with different Unions across California, and we provided them with the benefits they receive on behalf of their Union. The...

  • Customer Service Representative

    2 days ago

    Sault Ste. Marie, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Banking Customer Experience Specialist

    2 weeks ago

    Sault Ste. Marie, Canada TD Full time

    A leading financial institution in Sault Ste. Marie is looking for a Customer Experience Associate to enhance customer interactions by processing financial transactions and providing personalized service. Successful candidates will excel in understanding customer needs and advising on suitable banking solutions. Responsibilities include resolving concerns,...

  • Banking Customer Experience Specialist

    1 week ago

    Sault Ste. Marie, Canada TD Full time

    A leading financial institution is seeking a Customer Experience Associate in Sault Ste. Marie, Ontario. The role involves processing financial transactions and delivering exceptional customer experiences. Ideal candidates should have strong communication and organizational skills, with at least a high school diploma and relevant experience. The position...

Customer Care Specialist

5 hours ago

Sault Ste Marie, Canada OLG Full time

Range:53,600.00 - 80,400.00 CADJob Description:Customer Care Specialist – Player Services (5 vacancies)We are ready to take this game to the next level and need someone passionate to ​​establish quality customer support customers and address inquiries in a manner that aligns with OLG’s customer-centric values.Must be able to work shift work including weekdays, weekends and holidays in a 24 x 7 x 365 environment.YOUR ROLE IN THE GAMEReporting to the Manager Customer Care – Player Services, you will be empowered to:Create great customer experiences at every interaction to establish a strong customer-centric OLG brand Document and record all customer interactions in order to monitor and analyze customer experiences Develop and maintain knowledge of all OLG products, services and promotions to ensure customers and receive accurate information Develop and maintain knowledge of all OLG procedures to ensure compliance with organizational privacy, information and risk protocols Serve as the primary point of contact for questions from players, potential customers and members of the public regarding products, services and promotions to support in optimizing their value from OLG offerings Offer advice and guidance on products, services and promotions to enhance the player’s interaction and value-add from OLG offerings Escalate player inquiries, as needed, to ensure quality interactions and customer satisfaction is achieved Continuously seek opportunities to improve department policies, processes and procedures to ensure efficient and effective operations Uphold the high standards of Responsible Gambling and PlaySmart in all customer activities   WHAT YOU BRING TO THE GAMEEducation & Experience:Post-secondary degree or diploma in a relevant field or equivalent2+ years of customer service experience working in complex, challenging environments; proficient with MS Office, Teams, D365 (preferred); experience in gaming industry is an asset  Relevant Skills:Customer serviceCommunicationInterpersonalProblem solvingTroubleshootingBilingual (English/French) is an assetFlexibility to work shiftwork including weekdays, weekends and holidays in a 24 x 7 x 365 environmentBENEFITS OF JOINING THE WINNING TEAMGroup Benefits Plan: Eligible employees and dependents have access to comprehensive, employer-paid group benefits coverage (permanent employees only).Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements (permanent employees only).Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.Growth Focus: Become your best self with access to new opportunities and personalized support programs.Comprehensive Learning: 24/7 access to robust online learning programs.Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.