Business Analyst, Digital Transformation

Business Analyst, Digital Transformation Mitsubishi HC Capital Canada is seeking a Business Analyst, Digital Transformation to join our DX team. You will play a critical role in identifying opportunities to improve business performance and implementing effective solutions that align with organizational goals. This position involves evaluating and documenting business processes, analyzing data to support strategic decision-making, and developing solutions that enhance efficiency and service quality. You will be responsible for building and maintaining performance indicators and reports that enable regular analysis of operational trends. You will collaborate with stakeholders across departments to gather requirements, understand business needs, and ensure that proposed solutions are practical and impactful. Working alongside IT and business teams, you will help deliver technology-driven improvements that support modernization and digital transformation efforts. Responsibilities Design and document requirements for origination platforms, including writing specifications, performing tests, and managing deployment, training, and change management activities. Collaborate with the IT team to develop solutions that meet business needs, engaging stakeholders throughout the process for alignment. Conduct business process analyses and identify optimization strategies, assessing solution performance and providing continuous improvement feedback. Partner with the DX Program Manager to manage project priorities and oversee roadmap deliverables. Lead User Acceptance Testing (UAT) by creating test plans and managing testing efforts. Develop training materials for product users and coordinate communication rollouts to ensure successful adoption. Participate in deployment tasks to facilitate smooth launches of new features and updates. Oversee development efforts with the development team, adhering to agile methodologies. Monitor user adoption and evaluate the effectiveness of deployed solutions, guiding ongoing enhancements. The Profile We Are Looking For Experience with origination and financial systems, ideally within commercial finance industry Proven experience in change management Proficiency in UX/UI design principles Experience with Salesforce and Jira Background in equipment finance or related financial services Bilingualism (French and English) to serve clients and partners across Canada and the United States Education and Experience Bachelor’s degree or Master’s degree in business administration, mathematics, information management, or related field 5 to 8 years of experience in a similar role What We Have To Offer Permanent full-time position Flexible work environment with the possibility of working in office locations: Burlington (ON), Laval (QC), Montréal (QC), Trois-Rivières Vacation and flexible leave as soon as you start with us Personal spending account Competitive compensation plan including a bonus program Group retirement plan with employer contribution Complete group insurance program paid in part by the company Opportunities for professional growth and access to online training Wellness program covering mental, physical, financial and social health Employee and family assistance program available at all times We would like to thank all applicants in advance. If selected for an interview, you will be contacted directly. Mitsubishi HC Capital Canada values diversity and is committed to accessibility. If accommodation due to disability is required, please notify the Human Resources Recruiter. Seniority level Mid-Senior level Employment type Full-time Job function Research, Analyst, and Information Technology Don’t think this position is a great fit for you, but still want to join us? We encourage you to apply through our recruitment channels. #J-18808-Ljbffr