Legal Operations Analyst II

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Referrals increase your chances of interviewing at affirm by 2x. We are hiring an experienced Legal Operations Analyst II to support Legal Platform Services, including both Vendor Legal and Commercial Legal teams. This role will drive contract operations and technology initiatives across multiple teams. You’ll partner closely with stakeholders across Legal, Finance, Product, Business Systems, Financial Systems, Procurement and other internal stakeholders to optimize workflows, implement scalable tools, and streamline processes that enable the business to move faster. What You’ll Do Manage and optimize the Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations. Oversee contract database management, ensuring data integrity and reporting accuracy. Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements. Partner with IT, Financial Systems, Business Systems, and vendors on system integrations, API connections, and technical troubleshooting. Create training materials, playbooks, self‑service resources, and documentation for contract management systems and tools. Support contract operations and process improvement, identifying opportunities for automation and scalability. Build and manage department‑wide reports and dashboards with detailed metrics for Legal Leadership. Support cross‑functional initiatives such as data field review and analysis, audits, and synchronization with Zip, Salesforce, and other tools as needed. Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages. Assist with general administrative, project management, and special projects as needed in an ever‑changing environment. What We Look For 3+ years of in‑depth experience in contract management, legal operations, or contract technology administration. Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms. Experience with additional tools such as Jira, Salesforce, Notion, Google, and Contentful. Demonstrated success implementing legal technology solutions and process automation. Comfort with data analysis, reporting, and metrics‑driven decision‑making. Project management skills and ability to coordinate tasks and timelines across multiple stakeholders. In‑house legal team experience, working at fast‑paced companies that value quick decision‑making. Ability to simplify and improve any legal process. Adaptability to changing processes and new priorities. Excellent verbal and written communication skills. Strong bias for action and urgency in all matters. High responsiveness and proactive attitude. Team‑player mindset and humility, integrity, and desire to be part of a supportive team. Base Pay Grade: HEquity Grade: 3Employees new to affirm typically come in at the start of the pay range. affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job‑related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, employees may be eligible for equity rewards offered by affirm holdings, inc. (parent company). CAN base pay range per year: $78,000 - $118,000. Affirm is proud to be a remote‑first company The majority of our roles are remote and you can work almost anywhere within the country of employment. While some proximity roles have flexibility to work remotely, they may occasionally be required to work out of an assigned affirm office. Benefits Health care coverage – affirm covers all premiums for all levels of coverage for you and your dependents. Flexible Spending Wallets – generous stipends for technology, food, lifestyle needs, and family‑forming expenses. Time off – competitive vacation and holiday schedules allowing you to rest and recharge. ESPP – an employee stock purchase plan enabling you to buy shares of affirm at a discount. We believe it’s on us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, affirm will consider for employment qualified applicants with arrest and conviction records. By clicking “Submit Application,” you acknowledge that you have read affirm’s global candidate privacy notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein. Seniority level: Associate | Employment type: Full‑time | Job function: Management and Manufacturing. #J-18808-Ljbffr