Account Director

Account Director – G&G Advertising Join to apply for the Account Director role at G&G Advertising Acart is a full‑service agency that understands the evolving intersection between strategy, media, and effective creative in ways that help transform brands—an agency driven by curiosity and data. We create work that builds brands, fuels commerce, and drives measurable outcomes for our clients. Responsibilities As a leader at Acart – You’ll contribute to the development of the annual business plan and success of the business as it pertains to your department and the needs of your team. In addition, you’re expected to: Be actively engaged in the timely execution of specific tasks within the overall business plan Be accountable for team KPIs that drive the Acart brand and overall success of the agency Attend and actively participate in team leader training and planning sessions Actively practice giving direct feedback in the moment and encouraging and enabling others to do the same at all levels of the organization Take an active role in the promotion of Acart work and community engagements through social channels, while encouraging members of your team to do the same As a Team Leader – You’re expected to understand Acart’s complete service offering and confidently speak to the agency’s capabilities when called upon to do so. In addition, you’ll be required to: Understand the agency’s business plan, policies, values, and brand, and ensure they are practiced by your team and clearly communicated when onboarding new hires Ensure that your team understands the different processes and methodologies used at Acart (e.g., brand, video, and development team processes and the tools used for each) Set clear expectations with your team and hold it—and yourself—accountable for them Regularly pass on – to your team and coworkers – learnings derived from the leadership training in which Acart has made a significant investment Engage in regular communications and “temperature checks” with your team and individual members (e.g., monthly department meetings and one‑to‑one’s) Recruit, interview, hire, and assist with onboarding new employees Mentor talent, conduct performance reviews (three‑month and annual), solicit peer reviews, etc. Encourage and facilitate professional development for team members Monitor, evaluate, and recommend employee compensation (including salary, raises, time off in lieu, and bonuses) Monitor time off requests/approvals in Timetastic in a timely manner Direct ongoing building and fostering of your team, which includes ensuring individuals have what they need to succeed in their jobs (e.g., tools, skills, equipment) and are being challenged creatively and strategically in their roles Offboard employees (conducting exit interviews, collecting equipment/keys, handling any necessary communications to colleagues/clients, reviewing emails and laptop contents that may not have been saved on the server, etc.) As a team contributor – This covers multiple activities. You’ll develop short‑, mid‑ and long‑term account plans that identify and plot strategic approaches to maintaining—and ideally growing—a range of B2B client relationships. You’ll also have oversight of day‑to‑day project activities, ensuring that they meet expectations of quality, scope, and profitability within established timelines. It will be your primary responsibility to cultivate strong working relationships at all levels within your assigned client accounts, but especially within the VP‑ and C‑levels. As a leader within the client services team, you’re expected to promote an environment of professionalism, trust, openness, and mutual respect. You’ll also assist with career development and succession planning through strong mentoring and coaching. Throughout – You’ll need to be an excellent listener, confident communicator, and presenter with a firm grasp of established goals and metrics for shared success; be curious—ask tough questions (where appropriate/necessary), encourage fresh perspectives and solutions; bring your expertise and proficiency in the role with industry specific awareness; you are able to communicate efficiently and manage to stay calm under pressure; you respond promptly to requests; you build sincere relationships and prove yourself as a reliable team player. Qualifications 6+ years of digital, media, or integrated agency experience or similar experience leading digital projects for an integrated marketing/advertising firm or organization will be considered (in other words, you need to show us what you’ve done to prove that you can lead digital projects, and that you understand technical website structures – including UX, IA, navigation, and content – effective lead‑generation initiatives, and email marketing campaigns to positively affect business outcomes) Strong media background is an asset A deep knowledge of brand and/or go‑to‑market campaign development and execution processes Strong people management and negotiation skills and a demonstrated ability to prioritize work and resources across projects, based on client priorities, while considering both short‑ and long‑term needs Sufficient depth of knowledge in project management and development models (waterfall, iterative, and agile) to be able to educate clients and oversee the delivery of projects using these approaches Familiarity with digital marketing tools used for research, content development, tracking, and reporting Experience working with global B2B and B2C clients will be considered an asset Does this sound like your job? 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