Anthropologie Key Holder

Overview Anth Anthropologie Key Holder role at Anthropologie. This position is located in Toronto, Ontario, Canada. Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team. Role Responsibilities Customer Experience Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services Leadership + Team Management Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer’s experience Supports the training of the associate team, including new hire onboarding Visual + Business Operations Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store Communication + Relationships Contributes to an inclusive work environment by actively listening to others and seeking different perspectives Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback Provides insights related to the customer and employee experience and communicates feedback to Store Manager Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities Role Qualifications Anthro brand fan Leadership experience Experience being a team player Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays Eagerness to learn and grow within the organization The Perks URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more. For additional information visit https://www.urbn.com/work-with-us/stores Pay Range Starting from CAD $19.36/Hr. Job Details Seniority level: Not Applicable Employment type: Part-time Job function: General Business, Management, and Customer Service Industries: Retail, Retail Apparel and Fashion, and Consumer Services Referrals increase your chances of interviewing at Anthropologie by 2x. Get notified about new Keyholder jobs in Toronto, Ontario, Canada. Other Opportunities Seasonal Keyholders - Distillery District Assistant Food & Beverage Manager I Radisson Blu Toronto Downtown Assistant Manager - Operations and Promotions Assistant Manager - Greater Toronto Area We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr