Key Holder

3 days ago

Toronto, Ontario, Canada Anthropologie Full time $48,000 - $72,000 per year
Location

This position is located at 19 Clock Tower Rd., Toronto, Ontario, M3C1P8 Canada

Role Summary

A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team.

Role Responsibilities

Customer Experience

  • Collaborates with the leadership team in cultivating an environment of genuine customer connection where all customers feel welcome, heard and valued
  • Takes initiative to drive sales and store metrics by utilizing key performance indicators to set team and zoning goals
  • Utilizes technology to deliver a seamless, omni-channel shopping experience through execution of all omni services

Leadership Team Management

  • Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, and management of daily zones
  • Acts as an elevated team member, exercises decision-making skills to support problem solving and enhances each customer's experience
  • Supports the training of the associate team, including new hire onboarding

Visual Business Operations

  • Supports daily operating processes such as opening and closing procedures, maintaining store standards, restocking product, and helping with facilities or IT issues
  • Collaborates with key partners to effectively facilitate shipment and omni fulfillment processes; supports visual standards, product stock levels, and markdowns
  • Assists store leadership in maintaining standards and cleanliness by supporting daily tasks; stays current on monthly visual messaging and concept updates within the store

Communication Relationships

  • Contributes to an inclusive work environment by actively listening to others and seeking different perspectives
  • Checks in with leadership to maintain communication and teamwork on completing store objectives; is open and responsive to feedback
  • Provides insights related to the customer and employee experience and communicates feedback to Store Manager
  • Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
Role Qualifications
  • Anthro brand fan
  • Leadership experience
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
  • Eagerness to learn and grow within the organization
The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more For additional information visit

Pay RangeStarting from CAD $19.36/Hr.

  • Key Holder

    3 days ago

    Toronto, Ontario, Canada Anthropologie Full time

    LocationThis position is located at 19 Clock Tower Rd., Toronto, Ontario, M3C1P8 CanadaRole SummaryA Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in service, selling, and daily processes. They are an expert in the operating procedures and contribute mentorship of the associate team. Role...

  • Key Holder/Budtender and Delivery Dispatcher

    2 weeks ago

    Toronto, Ontario, Canada Kindling Cannabis Full time $40,000 - $80,000 per year

    Kindling Cannabis is looking for a part time key holder Our Key Holders are the vibes leader at the store and they are mission control for our delivery drivers on the road. Working in partnership with the General Manager, key holders are accountable for leading and supervising daily operations like our delivery program and assisting in achieving store goals....

  • Seasonal Key Holder

    1 week ago

    Toronto, Ontario, Canada BoxLunch & Hot Topic Full time $17,000 - $19,550 per year

    We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Key Holder, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans are able to get their hands on the merch they love. You'll use your fandom...

  • Key Account Manager

    1 day ago

    Toronto, Ontario, Canada NSUS Group Full time US$100,000 - US$120,000 per year

    Company Overview:Join our creative and innovative team as we connect and entertain players all around the world, creating exciting experiences and lasting connections, on the world's largest online poker network and biggest poker eventsHome of the World Champion Daniel Negreanu, Winner of the Best Poker Software, and Guinness World Records holder of the...

  • Part-Time Sales Associate

    3 days ago

    Toronto, Ontario, Canada SMYTHE Full time

    SMYTHESMYTHE is the contemporary fashion brand, that will flatter her silhouette, so she can feel emboldened for any occasion. Only SMYTHE designs blazers and pairings of unmatched quality, style, tailoring and fit. For the woman who considers her wardrobe to be an extension of herself.Job DescriptionAs we continue to grow our retail presence, we're looking...

  • Keyholder

    3 days ago

    Toronto, Ontario, Canada Quantum Coffee Full time $40,000 - $60,000 per year

    Quantum Coffee is a meeting place, a community centre and a destination for quality coffee. Quantum Coffee employees work to anticipate and fulfill customer needs, ensuring a welcoming environment.As a Key Holder, you will work at various stations throughout the coffee bar, and will work with all others in the coffee bar during your scheduled shifts. The Key...

  • sbcci project cordinator

    1 week ago

    Toronto, Ontario, Canada Black Business Initiative Full time $45,000 - $50,000 per year

    Summary of RoleThe role involves comprehensive project management and grant administration responsibilities, supporting the effective delivery of initiatives under the SBCCI program. Key duties include maintaining project plans, schedules, budgets, and deliverables, as well as guiding sub-agreement holders to ensure compliance with grant agreements. The...

  • Part-Time Retail Sales Associate

    3 days ago

    Toronto, Ontario, Canada SMYTHE Full time

    SMYTHE is the contemporary fashion brand, that will flatter her silhouette, so she can feel emboldened for any occasion. Only SMYTHE designs blazers and pairings of unmatched quality, style, tailoring and fit. For the woman who considers her wardrobe to be an extension of herself.Job DescriptionAs we continue to grow our retail presence, we're looking for a...

  • Part-Time Retail Sales Associate

    3 days ago

    Toronto, Ontario, Canada Smythe Full time

    SMYTHEabout 20 hours agoToronto, OntarioMid Levelpart_timeAbout the roleSMYTHE is the contemporary fashion brand, that will flatter her silhouette, so she can feel emboldened for any occasion. Only SMYTHE designs blazers and pairings of unmatched quality, style, tailoring and fit. For the woman who considers her wardrobe to be an extension of herself. Job...

  • project manager tph

    1 week ago

    Toronto, Ontario, Canada City of Toronto Full time $103,431 - $141,247

    Job Title: PROJECT MANAGER TPHJob ID: 58762Job Category: Project ManagementDivision & Section: Public Health, Quality ImprovementWork Location: 65 Front St West, 2nd Floor, Toronto, Ontario M5J 1E6Job Type & Duration: Full-time, Temporary vacancy up until December 2026 Salary: $103, $141,247.00Shift Information: Monday to Friday, 35 hours per...