Key Holder

1 week ago

Toronto, Canada Above Ground Art Supplies Full time

Above Ground Art Supplies, is looking to fill the position(s) of Key Holder, at our 74 MCCAUL location. Under the direction of the Store Supervisor, will primarily be responsible to coordinate departmental activities and operations in their absence. This position will greet and assist customers in a manner that models exemplary conduct to other staff, including demonstrating add-on sales and describing technical information to customers to enhance salesmanship. This role will also lead by example to build department commitment to high standards of service.

The Key Holder must possess the following:

- Post Secondary in art or a related field an asset in FINE ART
- experience in art supplies an asset
- 1 year of experience in retail supervision required

**Job Duties**
- Coordinate store activities and operations
- Greet and assist customers in a manner that models exemplary conduct to other staff, including demonstrating add-on sales and describing technical information to customers to enhance salesmanship
- Encourage a positive team atmosphere that enables the team to meet or exceed sales goals and achieve consistently high levels of customer service
- Ensure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution
- Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to our level of standards, and to set a positive example
- Support store operational activities including product ticketing, shipping and receiving, product flow, floor change-outs, sales and markdowns, and store up-keep
- Accurately monitor and maintain inventories, the flow of merchandise, and weekly orders
- Anticipate customer and store needs by constantly evaluating environment and customers for cues

**Job Types**: Full-time, Permanent, Casual

**Salary**: $16.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Weekend availability

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