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Security Site Supervisor
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OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet youJob Skills / RequirementsPosition: Site SupervisorSite: Sherway Gardens Mall - 25 The West Mall, Etobicoke.Category: ESA - Overtime after 44 hoursHours: Monday to Friday - 0800-1600Status: Full-Time PermanentPay rate: $27.61/hourInternal Posting Date: October 29, 2025Internal Closing Date: November 5, 2025External Closing Date: November 12, 2025Site Description:CF Sherway Gardens is located just west of downtown at the junction of Hwy. 427 & QEW. There is easy direct access to the shopping center from both QEW and Hwy. 427 via Sherway Gardens Road. Anchored by The Bay, Saks Fifth Ave, and Nordstrom, CF Sherway Gardens is an upscale fashion and lifestyle center with over 200 shops and services. Known for its best-in-class retailers, lush gardens, and comfortable leather seating, CF Sherway is a shoppers' delight.Job DescriptionYou will supervise the day-to-day operations of the security team at Sherway Gardens, ensuring all security functions run smoothly, effectively, and efficiently. Your leadership will help maintain an optimal balance between protection, customer service, and operational excellence.Lead, mentor, schedule, and evaluate mall security officersMonitor and maintain security coverage across all zones, entrances, common areas, service corridors, and parking facilitiesOversee the reporting and investigation of incidents (suspicious activity, theft, medical emergencies, disturbances, trespassing, etc.)Respond to emergency events, coordinate with external services (police, fire, EMS), and lead the security team in executing emergency protocolsRegularly perform or supervise patrols (foot, vehicle, CCTV) to detect and deter risksEnforce mall policies, by-laws, codes of conduct, and property rules (including the Trespass to Property Act, fire safety, health & safety)Work closely with property management, tenant representatives, and law enforcement bodies to maintain security standards, share information, and execute joint operational plansCoordinate, review, and provide feedback on daily and weekly security reports, logs, rosters, incident files, and other documentationFacilitate training, drills, and briefings (e.g. customer service, safety, emergency response, active assailant, first aid, evacuation)Conduct regular inspections to ensure safety, compliance, and identification of security or maintenance issuesTake part in new tenant onboarding, providing security orientation and integration into security protocolsParticipate in strategic planning, continuous process improvement, and the development of security policies, procedures, and best practicesAct as escalation point for site-level security matters and enforce accountability within the teamQualificationsA minimum of 3–5 years' experience in security operations, with at least 1–2 years in a supervisory or leadership capacityStrong knowledge of security best practices, emergency response, physical security, investigation, loss preventionDemonstrated conflict resolution and de-escalation abilityStrong critical thinking, situational awareness, and decision-making under pressureComfortable using CCTV systems, access control systems, security software, radios, mobile devicesAbility to manage multiple priorities, multitask, and meet tight deadlinesPrerequisitesValid Ontario Security Guard licenseValid Standard First Aid & CPR Level CProof of 2 Doses for Covid 19Why choose Paladin?Opportunities for training and professional developmentSecurity license reimbursementDry cleaning & hemming/tailoring allowanceWork today, get paid today—daily pay availableCertification Requirements (All)Valid G Licence MOAB Training Use of ForceAdditional Information / BenefitsPaladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays #J-18808-Ljbffr
