Operations Specialist

3 weeks ago


Toronto, Canada Collabera Full time

Description:
The Lead Operation Representative/Operations Specialist is responsible for managing the processing of USD and CAD dollar lockbox capture processing, image capture and handling of deposits, for Lockbox clients.

Responsibilities:
Receive and Sort Incoming mail bins, courier packages and bulk shipments received from Lockbox clients and prepare for processing.
Operate KXT Cheque Scanners
Operate OpenX Machines
Operate Document Scanners
Negotiate and verify cheque payments for deposit.
Maintain maintenance of workstations to department standards daily
Completes and maintains daily statistical logs as required.
Prepares courier documents and daily shipments for the end of day.
Prepare and file daily work documents for secure storage/filing.
Other administrative duties.

Additional Requirements
Reliable attendance and punctuality a must
Work with minimal supervision.
Flexibility required; at times it may be necessary to work weekends or Statutory holidays to meet the needs of the business unit.
Ability to prioritize, adapt quickly to change, meet deadlines consistently.
Strong Accounting Skills
Proficiency with Excel, Word, and keyboarding skills; knowledge of Excel and Word would be an asset
Excellent communication
Strong problem-solving skills and ability to multi-task and identify root cause of process failures or errors
Proven ability to manage competing priorities and meet SLA’s
2 years’ work experience in a production environment.



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