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Business Operations Associate
3 months ago
Join our Canadian reinsurance company and help us empower and advance our mutual insurance community
We have an excellent opportunity to join one of Waterloo Region’s top employers as a Business Operations Associate in our Business Operations department. With this position, you will have the opportunity to join a culture that takes pride in being honest, delivering on promises and is committed to doing what is right.
This position offers a hybrid work schedule and is being hired as a 12-month contract position.
The Role:
Reporting to the Team Leader, Business Operations, the Business Operations Associate is responsible for administrative and coordination functions supporting day-to-day operations and essential business processes across the organization. The individual follows a methodical process-driven approach to liaise with internal and external parties to ensure customer service excellence and the accurate and timely fulfillment of requests. The role is results-oriented with an emphasis on accuracy and keen attention to detail. This role requires time management skills and the ability to adapt to changing demands and priorities to meet business needs.
The successful candidate can expect to:
- Engages actively with internal systems and takes ownership over the updating, data entry and processing of system information to support essential business processes
- Acts as a liaison between various functional areas and external parties for the coordination of day-to-day activities and essential business processes
- Provides support to projects and other organizational initiatives
- Provide continuous improvement ideas to support the evolution of essential business processes and the development of risk controls and workflows to improve service delivery
- Responsible for learning and effectively executing various tasks within the Business Operations team to support peers during high volume periods and for business continuity purposes
Your Skills and Qualifications:
- You have post secondary education with minimum 1 year experience in a process-oriented or relevant experience
- You have strong interpersonal skills with an enthusiasm for building relationships
- You have strong attention to detail and are highly organized
- You have the ability to prioritize to meet timelines and demonstrate flexibility to adapt
- You act proactively with strong problem-solving skills and help identify potential issues and propose solutions
- Proficient in navigating various software and other tools
Join Our Team
Recognized as one of Waterloo Area’s Top Employers 2024 as well as one of Canada’s Greenest Employers 2024, at Farm Mutual Re we are committed to inclusion for all and cultivating belonging where everyone can be their authentic and best selves. Operating since 1959, Farm Mutual Re is a general reinsurer, sharing in the property, automobile, liability, and other risks originally accepted by insurance companies operating principally in Canada.
We’re passionate about empowering and supporting our employees and business partners. Our relationships are the foundation that helps us advance the mutual insurance community. We take pride in giving back to our community and the environment. We hold ourselves accountable for the promises we make to our members, employees, and valued business partners.
Our office is in Cambridge, Ontario off the 401 in a state-of-the-art, environmentally friendly building. Our employees enjoy perks including complimentary access to an on-site gym, a variety of fitness classes and wellness sessions, as well as the flexibility to work remotely as we embrace the modern hybrid work environment. Our culture is supportive of achieving a balanced and healthy lifestyle. In addition to a great working environment, we invest in our employees continued professional development, offer a competitive salary, employer-paid benefits, pension plan and more.
How to Apply:
Don’t miss this opportunity to join our team. Visit our website and complete our Employment Application found on our Careers page.
In accordance with our company values, Farm Mutual Re is committed to creating an equitable, diverse, and inclusive work environment for all as well as to providing accommodations and achieving a barrier-free workplace. Should you require an accommodation to participate in our recruitment process, please contact recruitment@farmmutualre.com.
