Claims Specialist

We’re currently recruiting for a Senior Claims Counsel, Specialized Lines, E&O D&O. The role may be converted to Claims Counsel depending on candidate experience. Reporting to the Specialised Lines Claims team, as the Senior E&O D&O Claims Counsel – Quebec, you will, as a claims expert, assist the client in professional liability and directors and officers liability claims, analyze claim admissibility, conduct the investigation to determine potential responsibility of the insured and/or third parties, assess damages claimed and negotiate, if appropriate, a settlement, while ensuring exceptional client service at every step. In conjunction with our lawyers, you will handle litigated files, develop strategies, and consider alternative dispute resolution methods in these files. LIEU DE TRAVAIL : Montréal, Laval, St-Hyacinthe, Québec Responsabilités Principales Être à l’écoute du client, expliquer clairement le parcours qu’entreprendra la réclamation, répondre à ses questions et livrer un service qui dépasse ses attentes Analyser les garanties d’assurance du client et expliquer clairement quelles sont les protections en lien avec la réclamation présentée Évaluer la responsabilité potentielle de l’assuré et/ou de tierce partie en appuyant son raisonnement sur des éléments d’enquête pertinents et bien étayés Évaluer le caractère raisonnable et la recevabilité des dommages réclamés à l’assuré Communiquer efficacement avec le client pour l’informer des développements Bien annoter et documenter son dossier en respectant les normes et directives de l’entreprise Négocier efficacement, si opportun, les réclamations Assurer une saine gestion des frais et des coûts externes Collaborer activement avec les divers services tels que la souscription, la distribution, le contentieux, ainsi qu’avec les courtiers Participer aux catastrophes lorsqu’elles se présentent Assister à des conférences de règlement à l’amiable et à des procès Maintenir à jour ses connaissances et participer aux développements de collègues Compétences Être orienté vers le client Communiquer efficacement, simplifier le parcours du dossier Sens de l’analyse et de la synthèse Curiosité intellectuelle Savoir planifier, organiser et établir une stratégie Adaptabilité Négociation Qualifications Diplôme d’étude collégiale (DEC) et/ou formation équivalente ou jugée pertinente Détenir un permis 5a valide auprès de l’AMF Expérience de 5 ans à titre d’expert en sinistre E&O D&O ou expérience équivalente Bilinguisme (Français, Anglais). Nécessité de traiter des dossiers de réclamations d’une clientèle anglophone sur une base régulière DEC en assurance / Baccalauréat en droit (un atout) What We Offer Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions. Working Here Means You’ll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team A financial rewards program that recognizes your success An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased An extensive flex pension and benefits package, with access to virtual healthcare Flexible work arrangements Possibility to purchase up to 5 extra days off per year An annual wellness account that promotes an active and healthy lifestyle Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities Inspiring leaders and colleagues who will lift you up and help you grow A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique. We are an equal opportunity employer. At Intact, our value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. Learn more about our recruitment process and your candidate journey here. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site. #J-18808-Ljbffr