MANAGER COMMUNITY

7 days ago

Richmond Hill ON, Canada Driven Talents Full time

I am partnering with a well-established, national career education organization that supports adult learners across Canada by delivering career-focused diploma and certificate programs aligned with in-demand industries. My client partner operates within a franchise-based model and is known for its strong brand, commitment to learner success, and collaborative culture.

They are seeking a Manager of Admissions Excellence—a high-impact, relationship-driven leader who will work closely with franchise partners to elevate admissions performance, strengthen sales effectiveness, and enhance the overall learner experience across campuses nationwide.
This is a highly visible role that blends sales coaching, performance analytics, training delivery, and franchise partnership, ideal for someone who thrives in a consultative, hands-on environment.

As Manager of Admissions Excellence, you will act as a trusted advisor and coach to franchise partners and admissions teams, ensuring consistency, quality, and results across the network.

Conducting in-person campus visits to deliver sales coaching and admissions performance support
Building strong, credible relationships with franchise owners, managers, and admissions teams
Monitoring, analyzing, and reporting on lead activity, conversion rates, and revenue performance
Delivering training and workshops on admissions best practices, sales processes, lead conversion, customer service, and funding programs
Supporting campuses with financial insights, including revenue opportunities, budgeting discussions, and profitability improvement
Facilitating the sharing of best practices across the franchise network
Overseeing mystery shop programs and providing actionable feedback
Reviewing campus branding, social media, and online presence to ensure professionalism and brand alignment
Partnering with senior leadership to develop admissions playbooks, tools, and continuous improvement initiatives
Traveling regularly across Canada to support campus partners

3–5 years of progressive experience in sales coaching, admissions, customer service, or franchised/education environments
~ Strong understanding of structured sales processes, lead management systems, and performance improvement
~ Proven ability to deliver engaging in-person and virtual training
~ Confidence working with sales data, reports, and basic financial information
~ Exceptional relationship-building, communication, and presentation skills
~ Comfortable influencing and coaching without direct authority
~ Willingness to travel frequently across Canada
~ Post-secondary education in Business, Sales, Education, or a related field (or equivalent experience)
~ Advanced working knowledge of Microsoft Excel and comfort learning new CRM or lead management tools


Comprehensive benefits package (health, dental, paid time off)
On-site parking
Opportunity to make a national impact across a respected education network
Collaborative leadership team and strong organizational support

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