Customer Experience Specialist
2 weeks ago
Are you passionate about helping others, comfortable speaking on the phone, and able to navigate computer systems with attention to detail? If so, we invite you to apply to join our Customer Service and Dispatcher Outsource teams, contributing to our dynamic company culture.Position: Customer Experience SpecialistDepartment: Customer ExperienceType: Full Time - Permanent (Monday-Friday and Saturday-Wednesday schedules available)Why work at RCT?Opportunity to support the vulnerable sector and make a meaningful difference.Focus on call quality and accuracy, not sales.Inclusive culture with a supportive, diverse team and caring management.Participation in performance plans, recognition programs, service awards, and company events.Paid training and opportunities for advancement with pay increases.Position Responsibilities:Answer incoming customer inquiries professionally and courteously, actively listening to concerns.Record and update customer information in the database.Provide support and solutions following company customer service policies.Collaborate with teams to stay informed about products, services, and policies.Perform other duties as assigned.Position Qualifications:High school diploma or equivalent (GED).At least 1 year of customer service experience.Excellent verbal and written English communication skills.French language skills are an asset.Proficient computer skills, comfortable handling multiple screens and tabs.Friendly, patient, empathetic, dependable, and self-motivated.Ability to communicate professionally over the phone and accurately input information.Capable of working independently and in a team.Ability to multitask in a busy environment.Flexible to work 40 hours weekly between 6:00 am and 11:30 pm, including occasional weekends, with schedules for both Monday-Friday and Saturday-Wednesday.Rapid City Transportation / Autolux Ltd. specializes in medical transportation logistics across Ontario, supporting door-to-door services for individuals requiring special care. With over 20 years of experience and more than 300 employees based in Pickering, Ontario.Thank you for your application. Only candidates selected for interviews will be contacted.AODA Statement: We are committed to an inclusive and accessible work environment. Accommodations are available during the recruitment process upon request.PIPEDA Statement: By applying, you consent to the collection and use of your personal information in accordance with PIPEDA, solely for employment evaluation purposes. We prioritize your privacy and confidentiality. #J-18808-Ljbffr
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Seasonal Customer Experience Specialist
2 weeks ago
Oshawa, Canada Tesla Full timeWhat To Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors,...
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Seasonal Customer Experience Specialist
2 weeks ago
Oshawa, Canada Tesla Full timeWhat To Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors,...
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Oshawa, Canada Autolux Ltd. O A Rapid City Transportation Full timeA transportation logistics company in Oshawa is seeking a Customer Experience Specialist to join their team. The role involves answering customer inquiries, recording information, and providing supportive solutions. Candidates should possess a high school diploma, customer service experience, and excellent communication skills. This is a full-time position...
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Oshawa, Canada Autolux Ltd. O A Rapid City Transportation Full timeA transportation logistics company in Oshawa is seeking a Customer Experience Specialist to join their team. The role involves answering customer inquiries, recording information, and providing supportive solutions. Candidates should possess a high school diploma, customer service experience, and excellent communication skills. This is a full-time position...
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Customer Experience Specialist
2 weeks ago
Oshawa, Canada Autolux Ltd. O A Rapid City Transportation Full timeAre you passionate about helping others, comfortable speaking on the phone, and able to navigate computer systems with attention to detail? If so, we invite you to apply to join our Customer Service and Dispatcher Outsource teams, contributing to our dynamic company culture.Position: Customer Experience SpecialistDepartment: Customer ExperienceType: Full...
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Customer Experience Specialist
5 days ago
Oshawa, Canada Autolux Ltd. OA Rapid City Transportation Full timeAre you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...
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Customer Experience Specialist
2 days ago
Oshawa, ON LH Z, Canada Rapid City Transportation Full time $35,000 - $55,000 per yearAre you passionate about helping others, comfortable speaking on the phone, can navigate with ease through computer system with detail focus, and consider yourself a professional, dedicated and empathetic individual? If this is you, then we welcome you to apply, as we are looking to add great people to our amazing Customer Service and Dispatcher Outsource...
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Seasonal Customer Experience Specialist
4 weeks ago
Oshawa, Canada Tesla Full timeLocated in the Tesla showroom, this temporary position focuses on delivering a cutting‑edge customer experience from showroom visit to vehicle delivery. You will serve as the first point of contact for walk‑in guests and the final ambassador at vehicle hand‑over, ensuring the Tesla journey feels groundbreaking. Responsibilities Engage walk‑in guests...
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Seasonal Customer Experience Specialist
4 weeks ago
Oshawa, Canada Tesla Full timeLocated in the Tesla showroom, this temporary position focuses on delivering a cutting‑edge customer experience from showroom visit to vehicle delivery. You will serve as the first point of contact for walk‑in guests and the final ambassador at vehicle hand‑over, ensuring the Tesla journey feels groundbreaking. Responsibilities Engage walk‑in guests...
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Seasonal EV Showroom Experience Specialist
2 weeks ago
Oshawa, Canada Tesla Full timeA leading electric vehicle manufacturer located in Oshawa is seeking a Customer Experience Specialist to engage customers in the showroom and during vehicle deliveries. This role emphasizes customer service, product education, and a passion for sustainable energy. Ideal candidates will have over 1 year of experience in customer service or sales and strong...
