Front Desk Co-Ordinator

1 day ago

Salmon Arm, Canada Lake Life Day Spa Full time

Lake Life Day Spa is hiring a part time Front Desk Coordinator to join our team in a hands-on, client-facing role that goes beyond typical reception. This position blends warm, attentive customer care with strong administrative skills and tech-savvy problem-solving.Education Requirements:1 - 2 Years Customer Service Experience / Admin SkillsAdministrative Assistant Certificate is an asset, but not requiredResponsibilities & Compensation:Greet guests and ensure a welcoming, organized front desk experience.Manage bookings, POS transactions, gift cards, and appointment flow through our CRM system.Handle client emails, scheduling adjustments, and basic reporting.Troubleshoot issues as they arise and ensure smooth guest and staff communication.Contribute to light marketing tasks—Google listing updates, Instagram Stories, Canva edits, or in-spa Reels, and newsletters.Track retail inventory and support with audits and month-end reports.Keep the day flowing—proactively handling reschedules, client needs, and on-the-fly support for our service team.Compensation is $19/hr.Top Reasons To Work With Us:Commission payRetention bonusDental care options availableExtended health care options availableProfit sharingWellness programWhat Experience You Need For This Position:1–2 years of experience in a reception, admin, hospitality, or customer-facing roleConfident and capable with computers and digital toolsAvailable to work Saturdays (3 per month)Reliable, positive, and open to feedback and developmentNice To Have:Warm and engaging personality—clients feel taken care of in your presenceOrganized, professional, and solutions-oriented—even when it’s busyConfident with digital tools such as Gmail, Google Drive, Excel, Canva, Shopify, and general digital scheduling platformsYou thrive on structure and clear systems, and you're naturally detail-focusedA self-starter and emerging leader—you take initiative, anticipate needs, and work independently without micromanagement #J-18808-Ljbffr

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