Technical Support Specialist I at Olympus
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Key Responsibilities
• Respond promptly to customer inquiries via phone and email
• Investigate and address technical problems with Olympus products
• Accurately document service incidents in ERP systems
• Create and manage work orders for timely field service
• Provide updates and recommendations to customers
Requirements:
• Minimum college diploma in a relevant technical field
• 3–5 years of experience in technical support roles
• Professional proficiency in English and French
• Strong analytical skills and tech-savviness
• Excellent interpersonal skills for customer engagement Embark on your technical support journey with Olympus, enhancing the experience for valued customers.
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