Technical Support Specialist I at Olympus
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Key Responsibilities
Respond promptly to customer inquiries via phone and email
Investigate and address technical problems with Olympus products
Accurately document service incidents in ERP systems
Create and manage work orders for timely field service
Provide updates and recommendations to customers
Requirements:
Minimum college diploma in a relevant technical field
3–5 years of experience in technical support roles
Professional proficiency in English and French
Strong analytical skills and tech-savviness
Excellent interpersonal skills for customer engagement Embark on your technical support journey with Olympus, enhancing the experience for valued customers.
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