Manager, Business Operations

Full-Time, PermanentDate Posted: December 03, 2025 Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year.The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. Our ideal candidate is an individual who is highly strategic, financially savvy, and exceptionally organized. You excel at managing budgets, forecasting, and aligning resources to achieve both short-term and long-term goals. You bring strong oversight to procurement processes, ensuring cost-effective and timely acquisition of assets and materials. Compliance is a core strength—you ensure that all operations adhere to regulatory requirements and industry standards. While technical knowledge is helpful, your greatest value lies in leadership, financial management, and process optimization. Why join our Team? Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships What will you do this year? In your role as Manager, Business Operations & Admin - Playland, your primary accountabilities will be to: Oversee the acquisition of assets, materials, and services to support departmental operations. Develop and manage the department budget, ensuring expenditures align with approved targets and providing insight into risks and opportunities. Contribute to the development of a 3–5-year strategic asset management and site maintenance plan for Playland, including capital projects. Ensure all attraction maintenance programs comply with manufacturer guidelines and Technical Safety BC requirements. Liaise with Technical Safety BC to secure permits and maintain compliance for rides, attractions, and new installations Oversee the CMMS platform (Mobaro) to ensure accurate reporting and compliance tracking. Enhance inventory control solutions for tools, ride parts, equipment, and consumables to improve operational efficiency. Stay current with ASTM Standards, participate in committee meetings, and collaborate with the Playland team to ensure operations meet industry requirements. Liaise between operations and maintenance to foster strong collaboration. Lead and support full-time administrative staff. Organize annual SafeConnect Conference. Manage staff certifications and administer the Apprenticeship Program to support team development. Administer the Collective Agreement for full-time, casual, and seasonal staff, including payroll approvals and application of premiums and paid time off. Perform additional duties as required to support departmental and organizational goals. What else? 5-7 years of progressive experience in maintenance management, preferably in amusement parks, entertainment venues, or similar environments. Completion of a post-secondary degree/diploma/certificate in a relevant discipline (i.e Project Management, Business Management, SCMP Designation, etc.); OR an equivalent combination of education and experience. Proven ability to develop and manage budgets, analyze costs, and identify opportunities for efficiency and savings. Experience managing acquisition of assets, materials, and services to support operational needs. Sound knowledge of regulatory requirements, licensing, permits/approvals, and safety standards, including familiarity with Technical Safety BC regulations and ASTM standards. Strong skills in scheduling, cost estimating, and strategic planning. Experience with CMMS platforms (e.g., Mobaro) and inventory control systems. Excellent ability to communicate with staff, department managers, contractors, and regulatory bodies; proven leadership in unionized environments is an asset. General knowledge of construction, engineering, and maintenance practices is beneficial but not the primary focus. Proficiency with Microsoft Project, Excel, and other applications for data processing, budget tracking, purchasing, and work order creation. Ability to manage multiple projects under pressure and within tight deadlines. Who are you? Financially Savvy Procurement Focused Strategic Planner Results Driven Detail Orientated Team player Where and when to APPLY? Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $85,000 - $100,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca #J-18808-Ljbffr