Office & Operations Manager

Location Location: Archie’s Entertainment, Courtenay, BC Employment Type Employment Type: Part-time or Full-time Compensation Compensation: $25–$32 per hour (based on experience) About Archie’s Archie’s Entertainment is a family-focused, high-energy venue built around fun, connection, and unforgettable experiences. We serve families, youth, and community groups in a welcoming, safe, and inclusive environment. Behind the scenes, Archie’s is a growing operation, and we’re looking for a detail‑oriented, proactive, and organized Office & Operations Manager to help keep everything running smoothly, from payroll and billing to ensuring our team has everything they need to succeed. About the Role The Office & Operations Manager is a key part of the Archie’s team, responsible for both administrative and operational support. This role combines financial management, office administration, and team support. You'll work closely with leadership, staff, and vendors to ensure payroll, invoicing, and operational processes are efficient, accurate, and compliant with BC Employment Standards. Key Responsibilities Process accurate payroll for full-time and part-time staff Maintain employee records, contracts, and documentation in compliance with BC law Ensure correct vacation pay, statutory entitlements, and deductions Manage vendor invoices and payments Track expenses, and generate regular financial reports Assist leadership with budgeting, forecasts, and financial planning Maintain organized digital and physical filing systems Ensure the staff room is fully stocked with snacks, drinks, and supplies Manage office and operational inventory (supplies, uniforms, equipment) Support onboarding, training, and employee documentation Assist leadership with ad‑hoc operational and administrative tasks Handle sensitive information with discretion Ensure all processes comply with BC Employment Standards and privacy regulations What You Bring to the Team? 3–5 years of experience in payroll, bookkeeping, or office administration Deep understanding of QuickBooks or similar accounting software Strong organizational, planning, and time‑management skills High attention to detail and accuracy Comfortable handling confidential information Experience in hospitality, retail, or small business operations is a plus Positive, solution‑oriented mindset with the ability to work independently Why Work at Archie’s? No minimum hours worked required for breaks 4 Paid Mental Health days per year after 3 months to use at your discretion Learning & Support Allowance: $500 (part-time) / $1,000 (full‑time) after 3 months Flexible scheduling Mental health support & free confidential counselling Dental, vision, and prescription coverage (eligible employees) Transit pass support for students or staff without a vehicle Team‑building events, social parties, and celebrations Fully stocked staff room with snacks and drinks Family and Friends discount at Archie’s. Think you’ll be a good fit? Send your application to chevy@archiescomox.com with the job title in the subject line. Accessibility & Inclusive Hiring Archie’s is committed to an accessible and inclusive hiring process. If you require an accommodation, you are encouraged to let us know. All requests are handled with care, respect, and confidentiality. Criminal Record Check All candidates must successfully complete a Criminal Record Check and Vulnerable Sector Check in accordance with BC provincial requirements before starting work. These checks are required for all roles, including management, administration, and floor staff. Archie’s is committed to fair and inclusive hiring practices. Having a record does not automatically disqualify someone from employment. Each result is reviewed individually. Equal Opportunity Employer Archie’s is proud to be an equal opportunity employer. We are committed to building a team that reflects the diversity of our community. We do not discriminate based on: Race, colour, or ancestry Place of origin Gender identity or gender expression Sexual orientation Age Religion or belief Disability (visible or invisible) Family or marital status Or any other protected ground under BC Human Rights law We believe everyone deserves to feel safe, respected, and valued at work. Diversity makes us stronger, more creative, and better able to serve our guests. #J-18808-Ljbffr