Remote Customer Care Team Lead — Drive Impact

A financial empowerment platform is seeking a Customer Care Team Lead to drive departmental KPIs and optimize support strategies. This fully remote role involves leading a team, enhancing customer success, and collaborating with various departments. Ideal candidates have extensive leadership experience in customer support and are skilled communicators....

A financial empowerment platform is seeking a Customer Care Team Lead to drive departmental KPIs and optimize support strategies. This fully remote role involves leading a team, enhancing customer success, and collaborating with various departments. Ideal candidates have extensive leadership experience in customer support and are skilled communicators....

A financial empowerment platform is seeking a Team Lead for Customer Care in Toronto, Canada. This fully remote role involves leading a motivated team to enhance customer success, monitor performance, and optimize support channels. Candidates should have strong leadership and communication skills, with experience in customer support environments. The...

A financial empowerment platform in Calgary, Alberta, is seeking a Team Lead for Customer Care to optimize support channels and enhance customer experiences. The ideal candidate should have over 4 years of experience in a support environment and at least 2 years of people leadership experience. This role offers a fully remote working arrangement along with...

Team Lead, Customer Care – ZayZoon Join us to be a Team Lead in our Customer Care department and help drive our KPIs toward our mission of saving 10 million employees $10 Billion. Who We Are At ZayZoon, we create a financial empowerment platform that helps businesses of all sizes improve employee financial wellness. We’ve helped 74% of customers reduce...

Team Lead, Customer Care – ZayZoon At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness. Our services, such as earned wage access, allow employees to access their earned wages ahead of...

Who We Are At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness. We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned...

**Job Overview** **Duties** - Lead and supervise the customer care team to ensure high-quality service delivery. - Train and mentor team members on best practices in customer service and communication. - Analyze customer feedback and performance metrics to identify areas for improvement. - Negotiate resolutions for complex customer issues while maintaining...

Overview Creative Strategist | Drive growth with direct-response ad campaigns Join to apply for the Creative Strategist | Drive growth with direct-response ad campaigns role at Atomic - Remote Jobs About The Company Join a fast-growing, remote-first performance marketing agency helping creators, newsletters, and e-commerce brands acquire and monetize...

A leading open source software company is seeking a Customer Success - Team Manager to oversee the CSM team, enhance customer engagement and drive retention. The ideal candidate will possess a strong background in Customer Success and leadership, along with excellent analytical capabilities. This globally remote position requires collaboration across teams...