Remote Customer Care Team Lead — Drive Impact
3 weeks ago
A financial empowerment platform is seeking a Customer Care Team Lead to drive departmental KPIs and optimize support strategies. This fully remote role involves leading a team, enhancing customer success, and collaborating with various departments. Ideal candidates have extensive leadership experience in customer support and are skilled communicators. Benefits include flexible time off and instant medical coverage from day one.
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Remote Customer Care Team Lead
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full timeA financial empowerment platform is seeking a Team Lead for Customer Care in Toronto, Canada. This fully remote role involves leading a motivated team to enhance customer success, monitor performance, and optimize support channels. Candidates should have strong leadership and communication skills, with experience in customer support environments. The...
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Remote Customer Care Team Lead — Drive Impact
3 weeks ago
Calgary, Toronto, Montreal, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full timeA financial empowerment platform in Calgary, Alberta, is seeking a Team Lead for Customer Care to optimize support channels and enhance customer experiences. The ideal candidate should have over 4 years of experience in a support environment and at least 2 years of people leadership experience. This role offers a fully remote working arrangement along with...
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Team Lead, Customer Care
3 weeks ago
Winnipeg, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full timeTeam Lead, Customer Care – ZayZoon Join us to be a Team Lead in our Customer Care department and help drive our KPIs toward our mission of saving 10 million employees $10 Billion. Who We Are At ZayZoon, we create a financial empowerment platform that helps businesses of all sizes improve employee financial wellness. We’ve helped 74% of customers reduce...
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Team Lead, Customer Care
3 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full timeTeam Lead, Customer Care – ZayZoon At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness. Our services, such as earned wage access, allow employees to access their earned wages ahead of...
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Team Lead, Customer Care
3 weeks ago
Ottawa, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ZayZoon Full timeWho We Are At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We’ve created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness. We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned...
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Remote Customer Care Team Lead — Drive Impact
4 weeks ago
Halifax, Canada ZayZoon Full timeA financial wellness platform is seeking a Customer Care Team Lead in Halifax to lead a motivated support team and drive KPIs. The role involves cross-functional collaboration and optimizing support strategies. Ideal candidates will have 4+ years in support roles, 2+ in leadership, and skills in communication and process improvement. Enjoy flexible remote...
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Remote Customer Care Team Lead — Drive Impact
4 weeks ago
Halifax, Canada ZayZoon Full timeA financial wellness platform is seeking a Customer Care Team Lead in Halifax to lead a motivated support team and drive KPIs. The role involves cross-functional collaboration and optimizing support strategies. Ideal candidates will have 4+ years in support roles, 2+ in leadership, and skills in communication and process improvement. Enjoy flexible remote...
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Remote Customer Care Team Lead — Drive Impact
3 weeks ago
Edmonton, Canada ZayZoon Full timeA financial empowerment platform is seeking a Customer Care Team Lead to drive departmental KPIs and optimize support strategies. This fully remote role involves leading a team, enhancing customer success, and collaborating with various departments. Ideal candidates have extensive leadership experience in customer support and are skilled communicators....
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Remote Customer Care Team Lead — Drive Impact
3 weeks ago
Edmonton, Canada ZayZoon Full timeA financial empowerment platform is seeking a Customer Care Team Lead to drive departmental KPIs and optimize support strategies. This fully remote role involves leading a team, enhancing customer success, and collaborating with various departments. Ideal candidates have extensive leadership experience in customer support and are skilled communicators....
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Remote Customer Success Team Manager
7 days ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Canonical Full timeA leading open source software company is seeking a Customer Success - Team Manager to oversee the CSM team, enhance customer engagement and drive retention. The ideal candidate will possess a strong background in Customer Success and leadership, along with excellent analytical capabilities. This globally remote position requires collaboration across teams...