Account Manager

Join to apply for the Account Manager role at Exclusive Networks NA Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end‑customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization. Our best‑in‑class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com. At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential. Exclusive Networks NA provided pay range This range is provided by Exclusive Networks NA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $90,000.00/yr - $140,000.00/yr About the role The Account Manager is responsible for both driving sales and fostering relationships with a defined group of small to medium size partners in a defined territory. This individual is tasked with ensuring the achievement of sales targets through direct selling efforts with those partners. The Account Manager serves as the primary point of contact for these partners, aligning Exclusive Networks products and services solutions to meet their needs, and ensuring their satisfaction and loyalty to our brand and services. This role will report to the Senior Director, Business Development and Sales for Canada. Key Responsibilities Sales and Revenue Growth: Achieve and exceed sales targets by effectively selling the company’s products or services directly to a predefined list of small to medium size partners. Understand those partners' business needs and how our offerings can meet those needs to maximize sales opportunities. Partner Relationship Management: Act as the main point of contact and advocate for your partners within our organization. Understand the partners' future needs to ensure a seamless experience with our company. Account Development: Look for creative ways to communicate to a large number of partners, share information, and upsell to the account base. Collaboration and Coordination: Work closely with the marketing, vendor sales and sales operation and finance to ensure that partner needs are met and that they are kept informed of new products or services that could benefit their business. Market and Product Knowledge: Maintain a thorough knowledge of the market, the solutions/services the company can provide, and the company's competitors. This includes staying updated on industry trends and how they affect partners. Feedback Loop: Act as a liaison between partners and internal teams. Gather feedback on product/service satisfaction, potential improvements, or the need for new products. Relay this feedback to relevant internal stakeholders to help shape future offerings. Metrics: This role will be compensated based on quota achievement against margin targets. The average products sold per partner will be tracked as a key indicator of success. Qualifications and Experience The ideal Account Manager: Proven experience in sales or account management, with an emphasis the development of relationship with existing partners. Strong interpersonal skills with an aptitude for building relationships with professionals of all organizational levels. Excellent communication and negotiation skills. Demonstrated ability to meet and exceed sales targets. Strong analytical skills with a focus on market trends and partner needs. Located in Ottawa or Toronto area Bilingual competence (French) A bachelor's degree in Business Administration, Sales, or a related field. Seniority level Not Applicable Employment type Full-time Job function Sales and Business Development Industries Computer and Network Security Working conditions Must be legally able to work in the country you applied to (Canada) Remote Work, but requires frequent business travel Must be located in Ottawa or Toronto Exempt, Base Salary plus Commission (90 to 140K CAD OTE) We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information. We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us. #J-18808-Ljbffr