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AVP, Claims Specialist
4 months ago
Sompo Canada Services Corp. is a wholly-owned subsidiary of Sompo International Holdings Ltd., a wholly-owned subsidiary of Sompo Japan Insurance Inc., and is a member of the Sompo Holdings, Inc. (Sompo) group of companies. Sompo is a financial services holding company organized under the laws of Japan whose shares are listed on the Tokyo Stock Exchange. Sompo, through various operating subsidiaries, is one of the largest property and casualty insurance groups in the Japanese domestic market. In addition, Sompo is engaged in the provision of insurance services as well as other related services through its global network of businesses operating in 32 countries around the world. Sompo International is the trade name for the global specialty property and casualty insurance and reinsurance operations of Sompo outside of Japan. In Canada, Sompo International is the brand under which Sompo Japan Insurance Inc. Canada Branch operates its Canadian insurance business. That trade name is also used by our other offices in Bermuda, the United States, the United Kingdom, Continental Europe, and Asia. Sompo International underwrites agriculture, professional lines, property, marine and energy, and casualty and other specialty lines of insurance and catastrophe, property, casualty, professional lines, weather risk and specialty lines of reinsurance.As a leading global provider of insurance and reinsurance, we recognize that our success is derived directly from those who matter most: our people.At Sompo International, a shared commitment to integrity, teamwork, agility, execution, and excellence define our culture, and we strive to create exceptional value for our clients and shareholders and maintain Sompo International as a desirable place to workJoin us as we expand our Canadian insurance business Help build the best commercial underwriting team in Canada. Join an organization where our people have the opportunity to be their best and provide clients with innovative solutions to help support their growth.We are seeking an AVP, Claims Specialist in our Toronto, Ontario office. This role will support all lines of business, but with an emphasis on Financial Lines.This position will be responsible for providing oversight to third party administrators managing our portfolios across the domestic regions, as well as collaborating with the North America Claim COO to ensure operational compliance for the Canadian Branch. The successful candidate will be able to provide portfolio level insight and analysis in addition to insights on complex high profile/high exposure claims and will report into our North American Claim Chief Operating Officer.Responsibilities:Provide portfolio level oversight of all claims administered by the selected Third-Party AdministratorEvaluate exposures and provide authority for claims administered by the TPA across all lines of businessComplete coverage, liability, and damages analyses for complex management liability claims involving publicly and privately held insuredsIdentify trends and exposures that may affect the portfolioSupport underwriting with legal review and policy draftingSupport underwriting and marketing with client and broker servicingEnsure timely and accurate reporting of exposure to underwriting and management.Ensure appropriate narrative and arithmetic reports are timely prepared and disseminatedWork closely with your colleagues worldwide on various projects as directed by the management and other members of the Claim Leadership Team.Collaborate with various colleagues to ensure operational compliance for the Canadian branchAttend various industry conferences, possibly as a speaker/presenter, publishing on current claim trends and issues and assisting other offices on complex claims.Communicate with and support underwriting and other functional groups within the organizationOther duties as required by managementSome travel as requiredMinimum Qualifications:Law degree requiredMinimum of 5-7 years’ experience required in claims handling including litigation management with a history of increasing responsibilityExperience in handling Financial Lines claims; Property & Casualty experience a plusDirect handling of complex high profile/high exposure management liability and related claims with an emphasis on evaluating, handling, negotiating and settling complex matters with exposures in excess of $10M.Meaningful legal review and policy drafting experienceStrong knowledge of Canadian insurance regulations and lawsStrong contract negotiation skillsDemonstrated ability to establish close working relationship with other departments including underwriting & actuarialStrong negotiating, analytical, written and organizational skills with relevant mediation experienceExperience managing a third-party administrator preferredExcellent marketing and communication skillsStrong computer skills (MS Word, Excel, Outlook and various in-house claims systems –Guidewire and ImageRight is a plus)Strong preference for candidate who has pursued or is in the process of pursuing an insurance related designation e.g. RPLU or CPCUThis job description outlines the general nature and level of work performed by individuals assigned to this position. It does not restrict the management's right to assign or reassign duties and responsibilities to this job at any time.Sompo International offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.Sompo International is committed to employment practices, including recruitment and hiring practices, that are inclusive and accessible. Accommodations for individuals with disabilities are available. Should you require accommodation, please contact human resources at jgibson@sompo-intl.com. Visit our website at
