Manager, Consumer

3 weeks ago

Halifax, Canada IBC Full time
Insurance Bureau of Canada is the national industry association representing Canada's private home, auto and business insurers. Its member companies make up the vast majority of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to help make affordable home, auto and business insurance available for all Canadians. IBC champions key issues and helps educate consumers on how best to protect their homes, cars, businesses and properties.

Our vision is for consumers and governments to trust, value and support our industry and the products it sells. Our team is on the front line in creating and maintaining relationships with governments and regulators, contributing to public policy objectives on key files relevant to our country and industry.

A well-informed and well-served consumer is also central to our vision. Our team works to advance our credibility and educate consumers on road safety, injury prevention, emergency preparedness, climate adaptation, insurance literacy and insurance innovations. Simply put, we strive to keep Canadians safe on the road, at home, at work, and at play.

Summary

Contribute to the regions' outstanding member relations activities while advancing key strategic priorities. This is be done in collaboration with the regional and national team(s) of IBC, while reporting to the Vice-President, Ontario & Atlantic.

Holding the pen on the regional strategies for member relations and consumer outreach, you will incorporate the input from the rest of the team in its development and execution.

You will also manage the Atlantic regions' Consumer Information Centre, which involves tracking consumer calls and emails as well as ensuring that Consumer Information Officers have the best information to respond queries that may be regionally specific such as during industry response to severe weather events.

Conducting research, meeting coordination, and attending industry events in all four Atlantic Provinces will form part of the duties of the Manager, Consumer & Industry Relations - in addition to other duties as required.

Participate in IBC's Community Assistance Mobile Pavilion to provide timely insurance support to communities impacted by disasters. Work collaboratively with insurance companies and local/provincial emergency management staff.

Duties & Responsibilities

Develop, update, and execute member and consumer strategies

Organize, facilitate, and staff industry sub-committees of the Atlantic Committee

Collaborate with industry, as prescribed by the Atlantic Committee

Represent IBC with various government departments and representatives as assigned

Represent industry on provincial & municipal government committees as assigned

Report to the Vice-President, Atlantic and work closely with the Government Relations team to accomplish the above

Work with stakeholders in identifying areas when IBC can help with education issues and coordinate training sessions, when required

Work toward becoming a subject matter expert on P&C Insurance as it pertains to the Atlantic Region

Conduct response(s) to media requests and interviews as directed

Sustain a valuable and professional Consumer Information Centre for the Atlantic Region of IBC by investigating consumer complaints while acting as a liaison between members and consumers in finding negotiated solutions to, at times, contentious issues

Qualifications

Minimum of 10 or more years of experience in the P&C industry

University degree in business administration/marketing/public relations or equivalent business experience

Knowledge of provincial government operations

Public speaking skills including media relations

Excellent business writing skills

Superior organizational skills

Excellent team building and self-management skills

Conflict management, negotiation and risk management skills

Proficiency in Microsoft Office, especially Excel & PowerPoint

Why Join IBC?

Competitive salary and benefits.

Hybrid work environment.

Variety of job tasks to help accelerate your professional skills development.

Working with a top-tier team, full of all-stars and industry leaders.

A career working with and influencing creative and the visual identity of the brand.

The ability to be creative and help keep Canadians safe on the road, at home, at work, and at play.

Strong leadership with a focus on your development and growth.

IBC is proud to be an equal opportunity employer. Alongside a commitment to excellence, IBC is also committed to building a diverse working environment with hiring practices that encourage diversity in all its forms, including race, gender, sexual orientation, religion and ethnicity, among others.

IBC welcomes and encourages applications from candidates with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require disability-related accommodation during the recruitment process, please contact Medina Kadija at . IBC will consult with all applicants who request disability-related accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs. #J-18808-Ljbffr

  • Manager, Consumer

    2 weeks ago

    Halifax, Canada Insurance Bureau of Canada Full time

    Insurance Bureau of Canada is the national industry association representing Canada’s private home, auto and business insurers. Its member companies make up the vast majority of the property and casualty (P&C) insurance market in Canada. For more than 50 years, IBC has worked with governments across the country to help make affordable home, auto and...

  • Field Marketing Specialist

    1 month ago

    Halifax, Canada Red Bull Full time

    **Company Description**: The Field Marketing Specialist (FMS) is primarily responsible for driving Red Bull’s marketing strategies through the management of consumer promotion programs: specifically, Student Marketeers and the collegiate universe, building relevance and driving trial throughout the region. In addition, the FMS execution of specific Red...

  • Store Manager

    1 month ago

    Halifax, Canada Al hilal meat shop Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 1 year to less than 2 years - or equivalent experience **Work setting**: - Retail business - Supermarket/grocery store **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand,...

  • Territory Manager

    4 weeks ago

    Halifax, Canada Breakthru Beverage Group Full time

    Overview: Breakthru Beverage Canada (BBC) is the leading Sales Broker in the Canadian marketplace representing suppliers such as Diageo, Jackson Family Wines, and Lucas Bols. At BBC, we put a premium on building a strong team culture and we measure success through the daily practice of our Breakthru values. With this foundation in place, we continue to...

  • Commercial Lease and Fleet Manager

    1 month ago

    Halifax, Canada Steele Ford Lincoln Full time

    Steele Auto Group is committed to providing the Best Customer Buying Experience and to solidify ourselves as the “Trusted Destination for Everything Auto” for employees and customers alike. **Steele Ford Lincoln is seeking a Commercial Lease and Fleet Manager! **This role involves procuring vehicles from our dealerships, sourcing new commercial fleet...

  • District Sales Manager

    1 month ago

    Halifax, Canada Argo Full time

    Purpose: Qualifications: - 3-5 year's proven track record as a district sales manager, ideally in the sales of commercial and industrial off-road vehicles. - Results oriented with strong time management, organizational skills and attention to detail. - Strong ability to prospect for and to sign up new dealers. - Computer Skills (MS Office - Word, Excel,...

  • District Sales Manager

    4 weeks ago

    Halifax, Canada Argo Full time

    Purpose: Qualifications: - 3-5 year's proven track record as a district sales manager, ideally in the sales of commercial and industrial off-road vehicles. - Results oriented with strong time management, organizational skills and attention to detail. - Strong ability to prospect for and to sign up new dealers. - Computer Skills (MS Office - Word, Excel,...

  • Travel Agency Manager

    1 month ago

    Halifax, Canada Travelportal Travel Inc. Full time

    Work Term: Permanent - Work Language: English - Hours: 32 hours per week - Education: Bachelor's degree - Experience: 5 years or more **Work setting**: - Retail business - Travel wholesalers **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors'...

  • Vans Assistant Store Manager

    2 days ago

    Halifax, Canada Vans Full time

    Assistant Store Manager As the Assistant Store Manager, you provide leadership and direction to the store team while successfully executing the company’s vision and values under the direction of the Store Manager. You assist in maximizing store profitability by achieving store sales goals. You ensure that store standards and processes for merchandising,...

  • Area Credit Manager

    13 hours ago

    Halifax, Nova Scotia, Canada Kent Building Supplies Full time

    AREA CREDIT MANAGER - (Flexible - Halifax, Saint John, Moncton)Kent is the largest retail building supply chain in Atlantic Canada with 48 locations spanning from Saint John, New Brunswick to Corner Brook, Newfoundland and various towns and cities in between. Our success stems from exceptional customer service, a wide selection of home building supplies, and...

  • Medical Territory Manager

    1 month ago

    Halifax, Canada Canopy Growth Corporation Full time

    The Company At Canopy Growth, our mission is clear: improve lives, end cannabis prohibition, and strengthen communities. We believe that cannabis can be a force for good. We’re building a consumer-centric organization that is focused on sharing the transformational potential of cannabis with the world. We will achieve this through an innovative and...

  • Product Manager

    4 weeks ago

    Halifax, Canada Movella Full time

    **Who is Movella**: **Your role as a Product Manager - Human Performance at Movella**: As Product Manager Human Performance, you will be responsible for guiding development team in product roadmap execution. You will be working closely with our R&D and Marketing teams to drive growth and customer adoption. You will be part of Product Management and report...

  • Category Manager, Atlantic

    4 weeks ago

    Halifax, Canada Labatt Breweries Canada Full time

    Dreaming big is in our DNA. Brewing the world’s most loved beers and creating meaningful experiences is what inspires us. We are owners, empowered to lead real change, deliver on tough challenges, and take accountability for the results. We are looking for talent that shares these values, that is ambitious, bold & resilient. We want talent that is looking...

  • Marketing Manager

    1 month ago

    Halifax, Canada Atlantic Women's FC Full time

    **Title: Marketing Manager, Professional Women’s Soccer Team** Halifax, NS **The Organization** The Atlantic Women’s Football Club (AWFC) is building a club in Halifax that will compete in a newly created Canadian professional women’s soccer league, which is the only tier one women’s soccer league in Canada. As one of the founding teams in this...

  • Sales Manager

    1 month ago

    Halifax, Canada Safer Roads International Full time

    **Sales Manager : Halifax, N.S.** Safer Roads International Inc (saferroads.ca) is a Canadian corporation that uses patented road safety technology and is offering driver analysis and improvement services to fleets, both large and small, employee-driven vehicles and businesses throughout Canada, and the USA. With offices in Toronto and Halifax. We have...

  • Fp&a Manager

    1 week ago

    Halifax, Canada Launch Potato Full time

    **WHO ARE WE?** Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato's mission is to be the most innovative, tech-enabled media company connecting consumers to the world's leading brands. The company is headquartered in vibrant downtown Delray Beach, Florida, with a...

  • Mac Store Manager

    1 month ago

    Halifax, Canada The Estée Lauder Companies Full time

    **Position Summary** This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high...

  • Manager, Data Science at Launch Potato

    3 days ago

    Halifax, Canada Serendeputy Full time

    Launch Potato The Discovery and Conversion Company. Launch Potato connects the world's fastest growing brands to customers at all parts of the consumer journey. View company page Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato is a leading connector of...

  • Manager, Data Science at Launch Potato

    1 day ago

    Halifax, Canada Serendeputy Full time

    Launch Potato The Discovery and Conversion Company. Launch Potato connects the world's fastest growing brands to customers at all parts of the consumer journey. View company page Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato is a leading connector of...

  • Manager, Data Science at Launch Potato

    2 days ago

    Halifax, Canada Serendeputy Full time

    Launch Potato The Discovery and Conversion Company. Launch Potato connects the world's fastest growing brands to customers at all parts of the consumer journey. View company page Launch Potato is a digital media company with a portfolio of brands and technologies. As The Discovery and Conversion Company, Launch Potato is a leading connector of...