User Experience Researcher

2 weeks ago

Vancouver, Canada Agoda Full time

User Experience Researcher (Bangkok-based, Relocation provided) Agoda invites applications for a User Experience Researcher based in Bangkok. The role focuses on end-to-end user research—planning, execution, analysis, and reporting—to inform product strategy and design across millions of customers worldwide. Responsibilities Own end‑to‑end research projects: set objectives, design methodology, conduct studies, analyze data, and present findings. Apply qualitative methods (interviews, diary studies, usability testing) and quantitative methods (surveys, metrics analysis) to uncover insights. Collaborate cross‑functionally with Product, Design, Engineering, and Marketing to translate research into actionable recommendations. Critically evaluate research opportunities, challenge assumptions, and propose innovative methods or processes. Maintain a strong research community presence: mentor junior researchers, contribute to internal knowledge sharing, and support hiring initiatives. Qualifications Master’s degree or equivalent in Computer Science, Human‑Computer Interaction, Psychology, Social Science, or related field. 7+ years of experience in consumer‑facing product research. Proficiency in planning, executing, analyzing, and communicating both qualitative and quantitative research. Experience managing external research vendors and negotiating contracts. Strong storytelling skills with the ability to translate data into clear, stakeholder‑tailored insights. English fluency; additional languages are a plus. Benefits & Relocation Generous relocation package for candidates moving to Bangkok. Opportunities to work in a dynamic, data‑driven environment that values startup‑like innovation. Collaborate with a global team of over 7,000 people from 90 countries. Access to Agoda’s extensive traveler network and travel benefits. Equal Opportunity Employer Agoda is an equal opportunity employer. We strive to build an inclusive workforce that reflects diverse backgrounds and perspectives. All employment decisions are made solely based on merit and qualifications. Contact Agoda Careers: https://careersatagoda.com LinkedIn: Agoda LinkedIn Facebook: Agoda on Facebook #J-18808-Ljbffr

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