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Clinical Applications Specialist

49 minutes ago


Quebec, Canada GE HealthCare Full time

Job Description Summary As the Clinical Applications Specialist – XR & Surgery, you will be responsible for driving and executing the clinical and educational processes and programs while developing strong relationships within clinical customer accounts. GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world. En tant que spécialiste des applications cliniques, Rayons-x & Chirurgie, vous serez responsable de la conduite et de l’exécution des processus et programmes cliniques et éducatifs tout en développant des relations solides avec les comptes de clients cliniques. GE Santé est un chef de file mondial en matière de technologie médicale et de solutions numériques novatrices. Notre mission est d’améliorer des vies dans les moments qui comptent. Concrétisez votre ambition, transformez vos idées en réalités qui changent le monde et joignez-vous à une organisation où chacun fait une différence et où chaque différence permet de bâtir un monde plus sain. Responsibilities Coordinate, schedule and deliver objective based system / feature training and education support for customer accounts over an extended period while demonstrating full range of product features, capabilities and benefits. Execute training through rigorous implementation of skill checklists and assessments and drive thorough recording of outcomes. Communicate results to broad constituency. Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs. Advance new product (NPI) features and imaging techniques; partner with customers in developing training plans / strategies that support new product assimilation and ongoing training needs. Act as focal point for modality / team, identify customer satisfaction issues and specialty training requests. Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives. Required Qualifications Must have active CAMRT or OTIMRS professional clinical/technical certifications. Current clinical/ technical experience in hospital/clinic setting with demonstrated proficiency in the radiography modality. Strong communication & interpersonal skills, with ability to work independently. Willingness to travel extensively (including overnights & some weekends) within your specified geographic region and nationally, and into the US for internal training. Ability to communicate effectively using local language (English), Bilingual French an asset. Previous Clinical Applications or instructing experience an asset. To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support. GE HealthCare Canada is an equal opportunity employer. We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Principales responsabilités Coordonner, planifier et dispenser des formations sur les systèmes et les fonctionnalités, ainsi qu’un soutien pédagogique pour les comptes clients sur une période prolongée, tout en démontrant l’ensemble des caractéristiques, des capacités et des avantages des produits. Exécuter la formation par la mise en œuvre rigoureuse de listes de contrôle et d’évaluations des compétences et veiller à l’enregistrement approfondi des résultats. Communiquer les résultats à un large public. Produire des rapports postérieurs à la formation bien documentés et fournir des commentaires régulièrement sur la satisfaction et les besoins de la clientèle. Faire progresser les caractéristiques des nouveaux produits et les techniques d’imagerie; collaborer avec les clients à l’élaboration de plans et de stratégies de formation qui soutiennent l’assimilation des nouveaux produits et les besoins de formation continue. Servir de point de contact pour la modalité et l’équipe, identifier les problèmes de satisfaction des clients et les demandes de formation spécialisée. Établir des relations significatives avec les leaders d’opinion clés afin de standardiser et d’optimiser les protocoles et de soutenir nos initiatives de formation clinique. Qualifications Requises Vous devez être titulaire d’une certification professionnelle clinique/technique active de l’ACTRM ou de l’OTIMRS. Expérience clinique/technique actuelle en milieu hospitalier/clinique avec une compétence démontrée dans la procédure de radiographie. Solides aptitudes en matière de communication et de relations interpersonnelles, et capacité à travailler de façon autonome. Volonté de voyager beaucoup (y compris la nuit et certaines fins de semaine) dans la région géographique spécifiée et au niveau national, ainsi qu’aux États-Unis pour la formation interne. Capacité à communiquer efficacement dans la langue locale (anglais), bilinguisme avec le français étant un atout. Une expérience antérieure dans le domaine des applications cliniques ou de l’enseignement est un atout. Puisque vous postulez pour un poste dans le cadre duquel vous devrez utiliser un véhicule dont GE est propriétaire ou locataire, un véhicule à propriétaire/locataire privé ou un véhicule de location pour mener les affaires de l’entreprise, vous devez être disposé à vous soumettre à une vérification de votre dossier de conduite. Nous attendons de tous nos employés qu’ils incarnent sans relâche nos comportements, qu’ils agissent avec humilité et qu’ils établissent la confiance, qu’ils dirigent avec transparence, qu’ils livrent avec attention et qu’ils engagent leur responsabilité, toujours en faisant preuve d’intégrité inébranlable. Nos rémunérations globales sont conçues afin de permettre la concrétisation de votre ambition en vous encourageant et en vous offrant la flexibilité dont vous avez besoin pour transformer vos idées en réalités qui changent le monde. Notre salaire et nos avantages sociaux représentent tout ce à quoi vous vous attendez d’une organisation qui possède une force et une échelle mondiales, et vous serez entouré de possibilités de carrière dans une culture qui favorise le souci des autres, la collaboration et le soutien. GE Santé Canada est un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Nous mettons depuis longtemps l’accent sur la diversité, l’équité et l’inclusion, car nous savons que cela fera de notre entreprise un meilleur endroit où travailler. Nous nous engageons à créer des environnements accessibles pour nos employés, nos candidats et nos clients. Les demandes d’aménagements en raison d’un handicap (qui peut être visible ou invisible, temporaire ou permanent) peuvent être faites à tous les stades de la candidature et de l’emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d’accommodement afin que nous puissions leur offrir des occasions équitables. Additional Information Relocation Assistance Provided: No #J-18808-Ljbffr