Clinical Applications Specialist- Monitoring

22 hours ago


Quebec City, Canada GE Healthcare Full time

**Job Description Summary**: The Clinical Application Specialist (CAS) will deliver clinical and operational expertise by providing education and training support within a specific modality or product portfolio to clinical end-users. The clinical specialist will facilitate evidence-based practice and support customer experience and commercial teams. The CAS support pre-sale activities through to post implementation engagements by providing effective, outcome-based demonstrations, education, and training solutions. This is national role CANADA.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

**Roles and Responsibilities**:

- Demonstrate new product features and advancements in critical care patient monitoring techniques; partner with customers in developing training plans / strategies that support new product assimilation (ARC) and ongoing training needs.
- Coordinate, schedule, and execute objective based system training, monitor and report on training outcomes. Training will be conducted onsite at customer facility and or by facilitating remote virtual engagements.
- Work in close collaboration with Product Team, identify customer satisfaction opportunities, issues, assist in escalations, problem determination and specialty training requests.
- Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives. Participate in install base upgrade programs, proactive strategic customer touchpoints.
- Drive sales process by conducting clinical product demonstrations and evaluations.

**Required Qualifications**:

- Associate degree or equivalent and 5+ years of Critical Care Nursing technical/clinical industry experience plus registered with active professional registries necessary (CNA, or Provincial body)
- Must be a Registered Nurse (RN) with Critical Care Clinical experience as a qualification.
- Bilingual, demonstrated speaking and writing skills in both French and English.
- Deep understanding of clinical education training and associated process implementation.
- Demonstrated experience delivering complex information and modifying messaging based on audience.
- Willingness to travel extensively 80+% (4 days per week including overnights and some weekends) within the US and Canada via multiple modes of transportation (car, air travel, & train, etc.).

**Desired Characteristics**:

- Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
- Strong presentation skills (public speaking and lecture experience desired) and willingness adopt new technologies such as virtual facilitator skills.
- Demonstrated experience working on GE HealthCare Monitoring Systems

We expect all employees to live and breathe our behaviors: to act with humility and build trust, lead with transparency, deliver with focus and drive ownership - always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

It is a condition of hire that any new employee that will provide products or services to a GE HealthCare customer facility are fully vaccinated and provide proof of COVID-19 vaccination. All offers of employment are conditional upon the satisfaction of this requirement. “Fully vaccinated” means that any such person must have received two doses of a COVID-19 vaccination approved by Health Canada. The second dose of vaccine must have been administered at least 14 clear days before commencing employment.

LI-KG3

LI-Remote

LI-Hybrid

**Additional Information**:
**Relocation Assistance Provided**:No



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