Business Practices Manager
2 weeks ago
The Strategic Business Practices team protects Salesforce’s long-term growth and success by ensuring deals, policies, and pricing promote good business globally. To accomplish our mission, we are seeking a Business Practices Manager to assess and manage commercial risk in our sell-side deals
The Business Practices Manager will evaluate and approve commercial risk across business terms for sell-side deals. In addition, the role will involve helping to improve the efficiency and velocity of these deals. The candidate will work closely with groups throughout Salesforce, including Pricing Deal Desk, Legal, Revenue Recognition, Sales Operations, Tax, Security and Compliance, and Infrastructure Engineering.
The candidate must have a solid grasp on cloud license models and cloud contract terms. They must also be able to navigate internal processes, work collaboratively with cross-functional peer groups, and possess superior interpersonal skills.
ResponsibilitiesReview and approve business terms for sell-side deals on behalf of the Business Practices team.
Draft commercial terms in sales contracts and edit existing terms.
Spot risk or anomalies in complex commercial terms and escalate to accountable teams within Salesforce.
Work closely with our offshore services team to increase Salesforce’s deal velocity and improve our customers’ buying experience.
Help to develop and refine standard methodologies around commercial terms, deal review and approval, and related business processes.
Create and maintain training material and playbooks for the Business Practices team.
5+ years demonstrated ability in business practices, deal approval, and/or deal support
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Fluency in French, Spanish, and/or Portuguese
Strong understanding of current business trends, contractual terms, and deal drivers in cloud industry
Strong ability to comprehend and evaluate the business risk in contract language *LI-Y
Comfort with making decisions in high pressure situations
Strong business insight, analytical and problem solving skills
Proven success leading and influencing at various levels across the organization
Highly effective written and verbal communication skills – able to explain complex concepts clearly and concisely across all levels of the organization
Ability to build relationships and work collaboratively to drive results
Ability to work independently in an undefined environment while managing and prioritizing competing demands
Adept at thinking on your feet amidst ambiguity
Ability to navigate discussions to productive outcomes
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