B2B Technical Support Analyst II — Incident Resolution

Title Customer Technical Services Analyst II About The Role Provides service support for businesses (B2B) and enterprises (B2E) that have product and service agreements with Mastercard Responsible for overall satisfaction of these business customers through knowledge of their business and products Builds long‑term customer relationships and ensures timely...

Title Customer Technical Services Analyst II About The Role Provides service support for businesses (B2B) and enterprises (B2E) that have product and service agreements with Mastercard Responsible for overall satisfaction of these business customers through knowledge of their business and products Builds long‑term customer relationships and ensures timely...

A leading financial services provider in Toronto is seeking a Customer Technical Services Analyst II to deliver superior technical support and resolve complex issues for business clients. This mid-senior level role requires fluency in French Canadian and experience in troubleshooting and process improvement. Candidates will enhance customer experience and...

A leading financial services provider in Toronto is seeking a Customer Technical Services Analyst II to deliver superior technical support and resolve complex issues for business clients. This mid-senior level role requires fluency in French Canadian and experience in troubleshooting and process improvement. Candidates will enhance customer experience and...

**Job Purpose** This position is responsible for customer service and technical support for all business products supported out of the operations center. This operational position requires the analyst to speak directly to internal and external customers about a wide variety of technical issues/requests. Responsibilities will include providing the necessary...

Overview The Technical Support Analyst – Application Support provides hands-on support for multiple enterprise applications, focusing on incident management, access provisioning, and reporting. This role operates in a fast-paced, SLA-driven environment and requires strong technical aptitude, attention to detail, and excellent communication skills. Job...

OverviewThe Technical Support Analyst – Application Support provides hands-on support for multiple enterprise applications, focusing on incident management, access provisioning, and reporting. This role operates in a fast-paced, SLA-driven environment and requires strong technical aptitude, attention to detail, and excellent communication skills. Job...

OverviewThe Technical Support Analyst – Application Support provides hands-on support for multiple enterprise applications, focusing on incident management, access provisioning, and reporting. This role operates in a fast-paced, SLA-driven environment and requires strong technical aptitude, attention to detail, and excellent communication skills. Job...

A leading staffing and solutions firm in Toronto is seeking a Technical Support Analyst for hybrid work. The role involves providing application support for critical systems and managing incidents in a fast-paced environment. Candidates should have at least 3 years of experience, strong skills in Excel and application support, and excellent communication...

A leading staffing and solutions firm in Toronto is seeking a Technical Support Analyst for hybrid work. The role involves providing application support for critical systems and managing incidents in a fast-paced environment. Candidates should have at least 3 years of experience, strong skills in Excel and application support, and excellent communication...