Operations Manager

Job Description Operations Manager, Eastern Canada Parts Distribution CentreRank 6Bowmanville, ON (On-site) The posting will close by January 21, 2026, at 11:59 PM EST. The anticipated annual base salary for this position is $100,300 - $144,200. The salary offered will be based on the candidate’s experience, knowledge, skills and qualifications. What We’ll Bring A work environment built on teamwork, flexibility, and respect Professional growth and development programs to help advance your career A focus on respect for people and continuous improvement Benefits Competitive compensation package including bonus Extended health care and dental benefits effective immediately Company pension plan with additional employer contributions Company Demo Vehicle Associate vehicle discount program Reimbursement programs (tuition & fitness) Paid holiday shutdown and competitive paid time off benefits Sabbatical leave program What You’ll Be Doing Culture Help build a diverse and inclusive culture rich in the Toyota Way by setting challenging expectations, monitoring performance, and fostering an environment of teamwork and continuous improvement where all team members are treated with respect, care, and concern; (Mendomi) Motivate, coach, and develop Operations Leaders and team members at all levels Help promote a culture of health and safety and foster a high level of customer service throughout all team members and aspects of their role Communication Ensure corporate communications are cascaded appropriately Provide guidance and mentorship to Operations Leaders on their group Floor Management Development System (FMDS) boards on a daily basis Actively listen to leadership and team member input and collaborate with them to address problems, while further enhancing their understanding of the Toyota Way Oversee operations leaders’ management of process control, 4S+S, and Kanban boards Create an environment where leaders and team members are treated with respect, care and concern; (Mendomi) Ensure team member operational feedback is heard to create ownership of problems and support resolutions Continuous Improvement Activities (Kaizen) Teach understanding of the Toyota Way, Toyota Business Practices (TBP), and the Toyota Production System (TPS) within individual and team discussions to guide problem-solving initiatives and define expectations around standardized work in all processes Help develop training strategies for Operations Leaders and team members, and develop future people leaders through the team’s understanding of Toyota Job Instruction (TJI), Standardized Work Kaizen/Leader (SWK/SWKL), Floor Management Development System (FMDS), and Mendomi thinking way Support senior leadership with major projects and annual Hoshin activities Help manage large process improvements & Jishuken activities through data analytics, TBP or other practical problem-solving processes Use appropriate strategies and actions to overcome resistance to change and capitalize on those in support of change during all stages of Kaizen – Plan, Do, Check, Act (PDCA) Operations Management Support facility Hoshin KPI’s and operational & capital budgets and maintain results through Floor Management Development System (FMDS) tools Maintain an efficient and productive working environment for all activities of PDC operations and help provide direction regarding PDC layout, optimizing space utilization, ergonomics, and productivity Oversee shift labor requirements and make suggestions or directions on deployment strategies Help coordinate training strategies for leaders and team members, and develop future people leaders through the teams understanding of Toyota Production System (TPS) Toyota Job Instruction (TJI), Standardized Work Kaizen/Leader (SWK/SWKL), Floor Management Development System (FMDS), Hoshin planning, and Mendomi thinking way Administer Corporate policies and procedures, including: Regulated labor, health & safety, and transportation of dangerous goods requirements Ensure all vehicles assigned to the PDC are maintained and used according to company standards and policy Other duties as requested or required People Management Provide timely guidance, coaching, feedback, and accountability for direct reports to drive learning & development and successful project completion Support ongoing learning and development of your team by supplying mentorship, career path guidance, and addressing performance concerns and teach Operations Leaders to do the same Inspire, motivate, and guide the team to foster collaboration, understanding, support & Kaizen (continuous improvement), resulting in work efficiency Coach and develop the team in the use and understanding of the Toyota Production System (TPS), Toyota Way (TW), and Toyota Business Practices (TBP) Leadership Help provide strategic and operational leadership for business processes and support Assist with providing clear recommendations linked to the organization's strategy and financial goals Teach Operations Leaders on how to provide feedback for coaching and mentoring of their team Identify and act upon opportunities for continuous improvement, while setting and accomplishing challenging goals What You’ll Bring University degree or College diploma or certificate, preferably in Logistics, Business Administration or related field 3-5 years of progressive leadership/supervisory, setting objectives and managing personnel including coaching, mentoring, and developing talent among direct reports; experience in a warehousing or production environment is strongly preferred Excellent interpersonal skills and an ability to foster and maintain relationships Professional and customer service-focused communication skills – verbal and written Solid digital proficiency including MS Outlook, MS Teams, MS Excel, MS PowerPoint required, Power BI, Dashboard creation is an asset WHMIS, JHSC and Dangerous Goods certification is an asset About Us Toyota Canada Inc. is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada's head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal, and Halifax. Toyota parts and accessories are distributed through TCI's Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives. What Sets Us Apart A focus on people, passion for Toyota, innovation and continuous improvement have made us an award‑winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement, and environmental responsibility. What You Should Know Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law. Please advise us at any point during the recruitment and selection process or your employment if you require accommodation. #J-18808-Ljbffr