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Administrator Operations
1 month ago
Administrator Operations (Estates and Complex Transfers) (12 Months Contract)Join to apply for the Administrator Operations (Estates and Complex Transfers) (12 Months Contract) role at TMX GroupOverviewThe role of the Administrator, Estates and Complex Transfers is to ensure transfer requests are logged and distributed in a timely and efficient manner so that workflow and turnaround time requirements are met. The administrator collaborates with other functions within the Operations department, balancing volumes and priorities.Key AccountabilitiesIdentify, log and process incoming and outgoing correspondence.Prepare and log incoming transfer instructions in the system for efficient processing.Prioritise processing of items with regulatory requirements to ensure compliance.Respond promptly to daily inquiries from internal clients, ensuring timely and accurate assistance.Develop a thorough knowledge and understanding of the services offered to security holders and stay up-to-date on circumstances which affect security holders, especially transfer requirements.Maintain and provide monthly statistics for fee and performance reporting purposes.Ensure compliance with policies, procedures and regulatory requirements.Keep operational procedures and guidelines up-to-date and enrich them when needed.Help strengthen the risk framework by acting as first line of defense and implementing relevant controls.Help streamline process flows and develop initiatives to increase added value for clients, shareholders and the company.Other duties and responsibilities as assigned.Must Have1 to 3 years working experience in an office environment, an assetProficient in Microsoft Office and Google suite applicationsBilingual English/French, an asset (contacts and collaboration with clients and colleagues English only)Communication: excellent written, verbal and listening skillsOrganization & Detail Oriented: strong organizational skills and attention to detailAbility to organize and prioritize tasks and effectively communicate with peers and all levels of the companyClient Focus: develops and maintains strong relationships with internal and external clients; proven ability to understand clients’ needs and develop appropriate solutionsConfidentiality: show discretion and ability to handle confidential issuesAdaptability: flexibility to work on a wide range of tasks and ability to prioritiseDecision & Problem Solving: strong decision making and problem solving skillsInterpersonal skills / Teamwork: diplomatic manner and disposition when interacting and working with others (clients, co-workers and management)Independent worker: high level of self-motivation; able to work independently when necessary; must have a flexible schedule to work overtime as requiredNice to HaveWorking experience in Transfer Agency, an assetAdditional InformationLocation: Longueuil, Quebec, CanadaSalary: CA$24.99-CA$231.65 / hour; CA$29.45-CA$42.65 / hour (current postings)Employment type: Full-timeSeniority level: Entry levelJob function: Management and ManufacturingNote: Our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located. TMX is committed to creating and sustaining a collegial work environment with diversity and accommodations for applicants and employees who require it. #J-18808-Ljbffr
