People Services

**People Services & Leaves Advisor****People Services & Leaves Advisor,** you’ll play a key role in supporting the delivery of exceptional people services support and leading BCAA’s leave of absence programs. In this role, you’ll support and enhance People & Culture programs across the organization, including employee relations, documentation, and project coordination. As a subject matter expert in disability and leave management, you’ll also lead all aspects of short and long-term disability, WCB, and parental leaves, promoting a collaborative, customer-focused approach that supports prevention, early intervention, and successful return-to-work practices. for an HR professional passionate about employee relations, wellness, and fostering a positive workplace. In this hybrid role, **Who you are:** Highly organized and detail-oriented, with strong analytical and problem-solving skills. Provide HR advisory support to People Services Managers on matters such as accommodations, investigations, grievances, and performance management. Contribute to department-wide People & Culture initiatives and projects that enhance engagement, inclusion, and the employee experience. Partner with payroll, benefits, and insurance providers to ensure accuracy in claims, payments, and related system entries. Identify opportunities for continuous improvement and innovation in leave and people services processes, ensuring best practice and operational efficiency.Bachelor’s degree in Human Resources or a related field (or an equivalent combination of education and experience).3–5 years of progressive HR experience with exposure to disability and leave management, employee relations, and generalist responsibilities. Excellent communication and interpersonal skills, with the ability to listen empathetically, respond with professionalism, and build trust across all levels. Strong organizational, project management, and analytical skills, with the ability to manage multiple priorities accurately and efficiently. **Bonus Skills:** Experience working in a unionized environment. Familiarity with HRIS platforms (Workday experience an asset). **Internal Applicants:** Please note that the internal posting closes on **November 17, 2025**, and the role is a **Grade 11** position. The salary range for this position is $75,363.00 to $94,203.84 and is determineddemand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%. viajob-related knowledge, skills, experience, certifications, market *Please note that this is a hybrid role based out of our Burnaby, BC office (3 on-site / 2 remote days). Applicants who are not located within commuting distance of our Head Office or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered.** The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.* Career and personal development to help you grow and reach your goals.* Incentives that recognize team and individual sales and performance.* Flexible benefits to support your health and lifestyle, and wellness dollars\* to keep your body, mind and soul thriving.* A competitive rewards package including salary performance bonus programs, pension plan\*, and more to help build your personal wealth.* Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.* BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.* Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.**Together, Let's Move BC Forward**BCAA serves 1 in 3 BC households with industry-leading protection and mobility solutions, including BCAA Home, Car and Travel Insurance, Evo Car Share, Roadside Assistance and full auto repair at BCAA's Auto Service Centres across the province. BCAA also has a long history of keeping our roads safe and giving back in ways that improve the lives of British Columbians and communities throughout our province.At BCAA, we are a purpose led organization, where we maximize Member value while passionately supporting our team members, our communities, and our planet. Our Vision is to be the most trusted organization in British Columbia, absolutely famous for doing the right thing.We bring peace-of-mind to our Members so they can enjoy life more. Our amazing service creates uniquely memorable experiences and ignite unparalleled loyalty. We have been awarded top employer status for several years in a row as one of the best places to work for those who value integrity, teamwork and sustainability. Each of us grows personally and professionally by doing engaging work with inspiring colleagues.To go back to the BCAA Careers Page, please click
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