Senior Cloud Technical Lead

2 months ago

Ottawa, Canada SAS - Global Full time

Job Description

Senior Cloud Technical Lead – Hybrid | Ottawa, Canada

Nice to meet you

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.

About the job

The SAS Cloud Operations team is looking for a Senior Cloud Technical Lead to provide technical leadership for our customer engagements running in our cloud. In our rapidly growing team, you will have exciting opportunities to collaborate with customers and colleagues across SAS to deliver outstanding service in our cloud environments.

As a Senior Cloud Technical Lead, you will:

  • Own all technical aspects of a customer environment from implementation through ongoing operations for a select portfolio of SAS Cloud customers.
  • Oversee and approve all changes for assigned customers.
  • Consult with customers as you learn their business and understand how SAS drives their business outcomes.
  • Deliver excellent customer service using a customer first and continuous improvement mindset.
  • Collaborate with global SAS R&D, Product, Technical Support, Service Management Office, and other CIS teams to drive customer satisfaction and ensure service quality for hosted and remote managed customers.
  • Contribute to customer success through a close partnership with Cloud Service Delivery Managers.
  • Participate and share lessons learned through a Community of Practice with global CTL’s.

Required Qualifications

Language Requirement: Candidates must be fluent in both French and English to effectively communicate with customers.

Security Clearance Requirement: Candidates must be eligible to obtain Canadian government security clearance and maintain the clearance throughout their employment as they will work in a protected space.

  • 8+ years of technical experience including:
    • 3 years of experience in consulting, systems support, customer support, or training for enterprise class software.
    • 3 years of experience with UNIX or Linux supporting enterprise class applications.
  • Bachelor's degree in a quantitative field, such as Computer Science, Information Technology, or related field.
  • Equivalent combination of related education, training and experience may be considered in place of the above qualifications.
  • Experience with containers, container-based applications, and/or container orchestration tools.
  • You’re curious, passionate, authentic, and accountable. These are our values and influence everything we do.

Preferred Qualifications

  • Familiarity with cloud-based platforms like MS Azure, AWS, GCP, or OpenShift.
  • Experience with Python, Ansible, or Kubernetes.
  • Scripting experience (bash, powershell, etc).
  • Experience with SAS.
  • Ability to travel up to 10% of the time.

World-Class Benefits

Highlights include...

  • Comprehensive medical, prescription, dental and vision plans and a health care spending account.
  • Short- and long-term disability plans.
  • Group RRSP matching program.
  • Gym membership and fitness equipment reimbursement.
  • Generous time away including vacation time, a variety of paid holidays, volunteer time off and unlimited sick days.
  • Your well-being matters, and that’s why we support all dimensions of your well-being by offering programs that reduce stress and distractions to help you remain healthy and productive.

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

Additional Information

To qualify, applicants must be legally authorized to work in Canada and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. SAS provides a barrier-free workplace and embraces all qualified applicants with varied perspectives and backgrounds.

#J-18808-Ljbffr

  • Senior Cloud Technical Lead

    2 months ago

    Ottawa, Canada SAS Full time

    Senior Cloud Technical Lead – Hybrid | Ottawa, Canada Nice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for...

  • Senior Cloud Technical Lead

    8 hours ago

    Ottawa, Canada Sas Full time

    Senior Cloud Technical Lead – Hybrid | Ottawa, CanadaNice to meet you!We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a...

  • Senior Cloud Technical Lead

    3 weeks ago

    Ottawa, Canada SAS Full time

    Senior Cloud Technical Lead – Hybrid | Ottawa, CanadaNice to meet you! We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a...

  • Cloud Infrastructure Technical Lead

    4 weeks ago

    Ottawa, Ontario, Canada Momentous Ltd. Full time

    Momentous Ltd. is a dynamic and agile development company located in Ottawa, Canada.Company OverviewWe empower our customers to share their vision online by providing a robust platform.Estimated Salary$120,000 - $180,000 per year.Job DescriptionWe are seeking an experienced Cloud Infrastructure Technical Lead to join our high-energy development team. You...

  • Technical Design Lead for Mining Industry

    4 weeks ago

    Ottawa, Ontario, Canada Rise Technical Full time

    About Rise TechnicalRise Technical is a global manufacturing company with over 100 years of experience. We supply our products to various industries, including mining, manufacturing, and transportation.Job SummaryWe are seeking a skilled Senior Design Engineer to join our team. As a Technical Design Lead, you will be responsible for designing and developing...

  • Senior Cloud Technical Lead

    2 weeks ago

    Ottawa, Ontario, Canada SAS Full time

    The SAS Cloud Operations team is seeking a Senior Cloud Technical Lead to provide technical leadership for our customer engagements running in the cloud. Job Summary:This role involves owning all technical aspects of a customer environment from implementation through ongoing operations for a select portfolio of SAS Cloud customers.About You:You will...

  • Technical Lead, Cloud Architecture

    3 weeks ago

    Ottawa, Ontario, Canada Fujitsu Limited Full time

    Job Title: Technical Lead, Cloud ArchitectureFujitsu Limited seeks a seasoned Technical Lead, Cloud Architecture to spearhead the design and implementation of secure, scalable cloud-based architectures for our CCaaS platform. Located primarily in Ottawa, with occasional travel to contact centers, this role demands extensive experience in system architecture...

  • Senior Cloud Architect

    1 month ago

    Ottawa, Ontario, Canada Momentous Ltd. Full time

    Momentous Ltd. is committed to empowering individuals to share their visions online.Compensation PackageThe estimated annual salary for this position in Ottawa, Canada is $120,000 - $180,000 CAD.Job SummaryWe are seeking a skilled Senior Cloud Architect to lead our high-energy development team in building large-scale cloud infrastructure. As a technical...

  • Opo - Technical Lead - Cloud Native Vdu

    7 months ago

    Ottawa, Canada Ericsson Full time

    **Join our Team**: **OPO - Technical Lead - Cloud Native vDU** **About this opportunity** Are you a skilled technical leader passionate about driving innovation in Cloud RAN software development? We are seeking an experienced and visionary Technical Driver to lead our efforts in designing and delivering cutting-edge 5G RAN features on Cloud Platform. At...

  • Senior Technical Architecture Manager

    1 month ago

    Ottawa, Ontario, Canada Fujitsu Limited Full time

    Job Summary:Fujitsu Limited is seeking a highly skilled Senior Technical Architecture Manager to lead the technical architecture of our CCaaS platform for the Government of Canada. As a key member of our team, you will be responsible for designing and overseeing the integration of our cloud-based contact center solution with existing systems, ensuring...

  • Senior Cloud Solutions Engineer

    1 month ago

    Ottawa, Ontario, Canada Raven Connected, Inc. Full time

    About Raven Connected, Inc.We are an innovative automotive video telematics hardware and software company located in downtown Ottawa. Our talented team is dedicated to advancing fleet management and leading edge automotive video technology.Job SummaryWe are seeking a highly skilled Senior Cloud Solutions Engineer to join our team. As a Senior Cloud Solutions...

  • Technical Lead for Cloud and Container Architecture

    1 month ago

    Ottawa, Ontario, Canada Synopsys, Inc. Full time

    Job SummaryWe are seeking a highly skilled Technical Lead to join our platform engineering team at Synopsys, Inc.About the RoleThis is an exciting opportunity for a visionary engineer to lead the adoption of advanced cloud, containerization, Microservices, modern software delivery, and AI technologies in our R&D products.You will play a key role in...

  • Cloud Architecture Lead

    1 month ago

    Ottawa, Ontario, Canada NAV Canada Full time

    We are seeking an experienced Cloud Architecture Lead to join our team at NAV Canada. As a key member of our IT department, you will play a crucial role in defining and shaping our cloud strategy and architecture.Job DescriptionThe successful candidate will be instrumental in creating architecture references for scalable, secure, and high-performance cloud...

  • Cloud Platform Development Lead

    1 week ago

    Ottawa, Ontario, Canada Ross Full time

    About the Role:We are seeking a highly skilled and visionary leader to drive innovation in cloud products and offerings while embedding Agile methodologies to enhance team productivity, responsiveness, and collaboration.Key Responsibilities:Team Leadership and Development: Provide strategic leadership for the software development team, fostering a culture of...

  • Cloud Platform Visionary Leader

    5 days ago

    Ottawa, Ontario, Canada Ross Video Full time

    At Ross Video, we're shaping the future of live production with innovative cloud solutions. As a highly skilled and visionary Senior Director of Software Development, you'll lead the design, integration, and development of our cloud platform and enterprise management capabilities to empower next-generation cloud workflows.What You'll DoPlatform Development:...

  • Cloud Architecture Lead

    1 month ago

    Ottawa, Ontario, Canada Fujitsu Full time

    Fujitsu, a global leader in technology and innovation, is seeking an exceptional Cloud Architecture Lead to join our team.Job SummaryWe are looking for a highly experienced professional to design and oversee the technical architecture of our cloud-based Contact Center as a Service (CCaaS) platform. The ideal candidate will have extensive expertise in cloud...

  • Senior Cloud Services Director

    3 weeks ago

    Ottawa, Ontario, Canada SAS Software Full time

    Overview">The SAS Managed Cloud Services team is seeking a Senior Cloud Services Director to oversee the daily operations for all SMCS customers in Canada.About the RoleResponsible for growing and leading the team in Canada, ensuring consistent and high-quality service delivery across all Managed Cloud customers.Collaborate with local and global leadership...

  • Cloud Services Operations Manager

    2 months ago

    Ottawa, Canada Nanometrics Inc Full time

    **Working Title**: Cloud Services Operations Manager**Reports to**: Director, Global Operations**Based in**: Ottawa, ON**Term**: Full-time**About Us**: **About You**: **You are self-motivated, innovative and solutions-oriented. You have excellent negotiation, influencing and conflict resolution skills as well as the ability to build consensus across...

  • Technical Advisor, Cloud and Data Security

    2 days ago

    Ottawa, Canada National Research Council Canada Full time

    Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization. We are looking for a Technical Advisor, Cloud and Data Security to support our Knowledge, Information and Technology Services. The Technical Advisor, Cloud and Data Security would be someone who...

  • Technical Cloud Leader for SAS

    4 weeks ago

    Ottawa, Ontario, Canada SAS Full time

    About the RoleWe are seeking an experienced Technical Cloud Leader to join our team at SAS. In this role, you will provide technical leadership for our customer engagements running in the cloud.