Bilingual Client Care Coordinator

3 weeks ago


Toronto, Canada Altis Recruitment Full time

Altis Recruitment is seeking a Bilingual Client Care Coordinator for our client in the Healthcare sector, for a 6 month contract. The successful incumbent will serve as a crucial point of contact for over 70 clients nationwide, facilitating the implementation and ongoing support of a web-based SaaS system utilized by hospitals for clinician database management.

PLEASE NOTE: This role is hybrid, 3 days a week in Toronto or Remote in Ottawa.

Roles and Responsibilities
Supporting new hospital clients during implementation, assisting existing clients with new services, and providing ongoing support throughout the year, including preparation for annual reappointment processes.
Coordinate the implementation process for new clients, managing timelines, confirming requirements, and facilitating review/testing.
Provide ongoing support to clients, addressing inquiries, troubleshooting, and assigning technical support as needed.
Coordinate with clients for content required during appointment or reappointment services.
Conduct training and retraining sessions for clients as required.
Deliver product demos to potential and existing French-speaking clients, with support from team members.

Qualifications and Skills
2+ years of project implementation, coordination or client services experience.
Bilingual proficiency in French and English (written and spoken) is mandatory.
Strong written and verbal communication skills, with the ability to interact professionally with clients and internal teams.
Capacity to handle sensitive and confidential matters with discretion and innovation.
Previous experience in Medical Affairs / Credentialing Office would be an asset.

We’re an equal opportunity employer committed to increasing diversity and inclusion in today’s workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Minorities, women, LGBTQ candidates, and individuals with disabilities are encouraged to apply. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions.



  • Toronto, Canada Sinai Health Full time

    Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. Since 2015, we have provided excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research...


  • Toronto, Canada Bilingual Squad Full time

    We are seeking a Bilingual (French/English) Development and Fundraising Manager for our client located in Toronto. Please call me at 437-427-8560 if interested This role reports to the Board of Directors and Head of School. **Responsibilities**: - The Development and Fundraising Manager assists the leadership team in the development and management of...


  • Toronto, Canada North Medical Spa Full time

    We are excited to expand our Client Care team and are looking for a full-time Client Care Coordinator.The Client Care Coordinator plays a key role in creating the elevated experience for our clients by building relationships to individualize our services, optimize bookings through careful management of our systems, thoughtfully working through all situations...


  • Toronto, Canada Lauren Reznick Therapy Services Full time

    **Company description** Our clinic comprises of highly trained, dynamic, determined and passionate health care professionals providing individualized therapy for children with a wide variety of developmental and functional needs. **Job description** Seeking an ambitious and motivated client-care coordinator. Daily operations include; - intake coordination...


  • Toronto, Canada WSAudiology Full time

    HearCanada bolsters a world-class team of hearing care professionals/pioneers who share a passion for providing Wonderful Sound for All. With 60% of the Canadian population experiencing a type of hearing health issue in 2021, our teams are passionate about providing an exceptional client experience through their hearing journey, going above and beyond to...


  • Toronto, Canada SPRINT Senior Care Full time

    **Job Summary**: The Client Care Supervisor is an RPN who is responsible for overall client care/service on their shift, including the accurate and timely administration of medications, treatments, documentation, and emergency calls. The Client Care Supervisor coordinates the day-to-day operations at the residence and supervises team members including but...


  • Toronto, Canada SPRINT Senior Care Full time

    **About SPRINT Senior Care**: **SPRINT Senior Care **began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay...


  • Toronto, Canada SPRINT Senior Care Full time

    Position Type: Full Time, Permanent Department: Client Services Job Summary: The Client Care Supervisor is an RPN who is responsible for overall client care/service on their shift, including the accurate and timely administration of medications, treatments, documentation, and emergency calls. The Client Care Supervisor coordinates the day-to-day operations...


  • Toronto, Canada SPRINT Senior Care Full time

    Position Type: Full Time, Permanent Department: Client Services Job Summary: The Client Care Supervisor is an RPN who is responsible for overall client care/service on their shift, including the accurate and timely administration of medications, treatments, documentation, and emergency calls. The Client Care Supervisor coordinates the day-to-day operations...


  • Greater Toronto Area, Canada Job Skills Full time

    **Client Care Coordinator** **Full-time Opportunity** **York Region** **Who we are**: Job Skills offers employment solutions connecting the skills of job seekers with the needs of employers to create a more vibrant community. **What we need**: Results-driven individuals who: - Are inspired by helping Clients achieve their employment goals - Have...


  • Toronto, Canada People Ops Collective Full time

    **Career Opportunity: Client Care Coordinator (Admin)**: Join the team with **Bosley - Toronto Realty Group Inc.**, a trusted name in real estate for decades and is at the forefront of the industry in the City of Toronto, and the province. We are in search of a highly organized and client-focused **Client Care Coordinator**. This role is central to enhancing...


  • Toronto, Canada Sunly Energy Full time

    **Client Care Specialist**: - _this is a remote position that will report into the Sunly Energy head office on Prince Edward Island_ **Duties and Responsibilities**: - Address client inquiries as well as provide regular updates in a timely manner; - Assist clients with system monitoring concerns and system performance issues; - Prepare service call...


  • Old Toronto, Canada Yamaha Motor Canada Ltd. Full time

    Bilingual Retail Finance Customer Care Coordinator Date Posted: May 1, 2024 Position Information Title: Bilingual Retail Finance Customer Care Coordinator Department: YMFCA Reports to: Team Lead, Customer Experience Handle Inbound/Outbound Yamaha Financial Service customer’s calls on a daily basis. Provide customer assistance in a friendly...


  • Old Toronto, Canada Yamaha Motor Canada Ltd. Full time

    Bilingual Retail Finance Customer Care Coordinator Date Posted: May 1, 2024 Position Information Title: Bilingual Retail Finance Customer Care Coordinator Department: YMFCA Reports to: Team Lead, Customer Experience Handle Inbound/Outbound Yamaha Financial Service customer’s calls on a daily basis. Provide customer assistance in a friendly...


  • Old Toronto, Canada Yamaha Motor Canada Ltd. Full time

    Bilingual Retail Finance Customer Care Coordinator Date Posted: May 1, 2024 Position Information Title: Bilingual Retail Finance Customer Care Coordinator Department: YMFCA Reports to: Team Lead, Customer Experience Handle Inbound/Outbound Yamaha Financial Service customer’s calls on a daily basis. Provide customer assistance in a friendly...


  • Toronto, Canada Kingsdale Advisors Full time

    **About Kingsdale Advisors**: With offices in Toronto and New York, Kingsdale Advisors is the leading shareholder services and advisory firm, having acted on the largest and most high-profile proxy fights and transactions. Since 2003, public companies across North America have looked to the expertise of Kingsdale Advisors to help them reach out to...


  • Toronto, Canada Osler, Hoskin & Harcourt LLP Full time

    Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in Canada, our more than 1,000 firm members are based in offices in Toronto, Montréal, Ottawa, Vancouver, Calgary and New York. Osler prides itself on attracting and...


  • Toronto, Canada People Corporation Full time

    We are seeking a Bilingual Intake Coordinator (English/Portuguese) to join our BPA team in Toronto. **The Bilingual Intake Coordinator will**: - Receive all incoming inquiries and correspondence related to disability benefits and services - Confirm client eligibility to benefits and services - Create and maintaining case records within our claims...


  • Toronto, Canada Lux Furniture Rentals Full time

    **Lux Furniture Rentals is looking to hire for the following** **position**: **Marketing & Client Care Coordinator** **Responsibilities**: - Maintain/merchandise showroom appearance with on trend staging vignettes - Provide customer service and showroom tours with new clients - Assist clients in showroom with product selection, order processing and...


  • Toronto, Canada Salvation Army Toronto Grace Health Care Centre Full time

    **TORONTO GRACE HEALTH CENTRE** **Join our Team!** **We are actively recruiting for** **Patient Care Coordinator** **Full Time** **Harbour Lights** The Salvation Army Toronto Grace Health Centre (TGHC) is a mission of The Salvation Army that provides specialized and integrated care and services to individuals with multifaceted chronic or persistent...