Business Analyst

Business Analyst – Salesforce – Affinity On behalf of our public sector client, Affinity is looking for Senior Business Analysts to capture requirements, design solutions, and produce key BA deliverables—user stories, traceability matrices, training materials, and other documentation—to ensure project success. Responsibilities Capture business and user requirements, assess alternative solutions, and develop business models. Propose and design solutions for functional and non‑functional areas. Maintain a Requirements Traceability Matrix. Produce training material. Produce other relevant Business Analyst documentation as required. Collaborate with and support the project team. Work with both client and development team members to elicit requirements, write user stories, define goals, document requirements, and analyze business functions to become familiar with the business domain. Coordinate and facilitate workshops to elicit requirements that support the vision and needs of the business. Identify business workflows and determine stakeholder needs. Author test case specifications and requirements traceability documentation, and contribute to the compilation and execution of test plans. Qualifications Excellent written and spoken competence in English. Bachelor’s degree in Business Administration, Computer Science, or a related discipline (or equivalent education/experience). 10+ years of demonstrated IM/IT experience. Minimum 5 years of business analysis experience in Agile projects. At least 5 years (within the last 7) as a Senior Business System Analyst, including requirements analysis, design, testing, and training. Experience in business analysis of social services or case/care management (1 year in last 5). Experience coordinating, facilitating, and conducting requirements‑gathering sessions (5 years in last 7). Experience eliciting and documenting functional and non‑functional business requirements (5 years in last 7). Experience analyzing functional requirements to identify information, procedures, and decision flows (5 years in last 7). Experience defining and documenting technical requirements for internal and external applications (5 years in last 7). Experience creating test cases, requirements traceability documentation, defining test data, and executing test cases (5 years in last 7). Current certification from a recognized professional business analysis association (IIBA, SAFe, Agile, etc.). Experience working with Jira, Confluence, DevOps, and Agile methodology (5 years in last 7). Ability to communicate effectively in French, verbally and in writing. Experience with Health and/or Social Services (1 year in last 5). Experience with Salesforce CRM and/or HealthCloud (2 years in last 5). Affinity Earn someone who’s great for this or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at Affinity Earn or browse our jobs & follow us at Affinity Staffings on LinkedIn. About Affinity Affinity Group is a technology and business consulting and services company. We believe in creating long‑term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need. For more information on Affinity, please visit www.affinity-group.ca. #J-18808-Ljbffr