Director, Technical Business Development
1 month ago
We are actively seeking a dynamic Technical Business Development Manager / Customer Success Manager who thrives in a hunter role, adept at diving deep into the healthcare market to uncover and capitalize on unmet needs, emerging trends, and new business opportunities. This strategic position is essential for driving our growth in Flex’s design and engineering services within the medical devices, medical equipment, and pharmaceutical delivery system sectors, focusing on identifying new logos and fostering robust peer-to-peer relationships with R&D departments. This person can be located within the United States, remote.
What a typical day looks like:- Lead the charge in understanding market dynamics, customer needs, and emerging trends. Use this knowledge to identify customers’ priorities, goals and challenges.
- Proactively identify and pursue new logos (customers) in line with Flex Health Solutions sales strategy and develop new strategic alliances with such key customers.
- Penetrate R&D organizations of clients to identify and win design and development opportunities.
- Position as a trusted advisor who understands the customer’s technical and business challenges.
- Be in charge of qualifying new customers, developing relationships and business with them, achieving pipeline and bookings results according to assigned unipersonal and team targets.
- Nurture and expand established client relationships to generate additional pipeline and bookings.
- Collaborate with the commercial team and other functional departments to develop and execute comprehensive account plans.
- Build loyalty to ensure long-term partnerships focusing on Customer Lifetime Value.
- Tailor and present innovative, technical solutions that address the specific needs of clients.
- Manage the development of detailed proposals to win and expand business engagements.
- Craft appropriate, customized value propositions that address the customer’s needs/challenges.
- Maintain in-depth understanding of programs that are underway within the business unit.
Bachelor’s degree in Engineering or a related field; an MBA is preferred.
At least 8 years of experience in a business development role within an engineering services industry, with substantial exposure to medical product development. Direct technical experience in medical product development highly preferred.
Strong hunter mindset, with a proven ability to uncover and develop new business opportunities in complex and competitive environments.
Deep understanding of the healthcare market, specifically in medical devices, medical equipment and pharmaceutical delivery systems, with the ability to anticipate future trends and customer needs.
Excellent technical, communication, and presentation skills, capable of engaging with senior-level stakeholders and decision-makers.
Proficiency in strategic selling techniques and in using tools like Microsoft Office to analyze data and prepare impactful presentations.
A strong track record of successful new business acquisition and the development of long-term client relationships in the healthcare sector with a strong network in the industry.
- Full range of medical benefits, dental, vision
- Life Insurance
- Matching 401K
- PTO
- Tuition Reimbursement
- Employee discounts at local retailers
- Pay Range (Applicable to US Remote). Due to this role being remote, the actual pay range will vary depending on the geographical location of the candidate
Sales - Marketing - Account Mgmt
Is Sponsorship Available?No
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
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