Business Development Manager

Join to apply for the Business Development Manager - RMG role at MCAPAs a Business Development Manager at MCAP, you will be responsible for identifying, developing, and securing new business opportunities to drive revenue growth and expand market presence. You will leverage tools like Microsoft 365 and Salesforce to manage client relationships, track performance, and collaborate across departments. This role requires a strategic thinker with strong sales acumen, excellent communication skills, and a passion for building long‑term partnerships. The Business Development Manager will be accountable for annual achievement of specific targets set at the beginning of each fiscal year.This role will work primarily out of a remote home office with travel required to broker offices and industry events. BDMs must possess a valid driver’s license at all times.Relationship Management – Retain, Grow, & AcquireCultivate meaningful broker relationships through proactive support and communication.Cross‑functional collaboration with marketing, product, and operations teams.Present RMG products to small or large broker groups, positioning products and services.Apply Know Your Client (KYC) principles to uncover broker needs and develop tailored strategic plans.Utilize sales and marketing programs to add additional value to the broker relationship (e.g., Mpoints loyalty program).Negotiate with brokers to secure commitments on volume, funding ratios, and other metrics; follow up for accountability.Identify new/potential brokers and brokerages; contact and set up appointments to present RMG’s value proposition.Engage brokers with professionalism and strategic dialogue focused on market trends and business opportunities.Maintain broker scorecards and provide regular reporting.Schedule 10–12 meetings per week, mixing face‑to‑face and virtual formats.MarketingDesign and execute territory‑specific marketing initiatives tailored to local broker needs, market dynamics, and RMG priorities.Share relevant insights such as local housing trends, rate movement impacts, and “RMG Did You Know?” updates to position RMG as a strategic partner.Leverage Salesforce to track broker engagement, log outreach activities, and share timely, personalized updates.Represent RMG at local industry events, networking sessions, and broker‑hosted functions to build visibility and trust.Support brand presence at tradeshows by engaging attendees.PlanningDevelop an annual strategic territory and account plan.Create a touch‑point strategy to organize weekly meetings and presentations.Identify the broker’s business style and personal attributes to foster strong working relationships with RMG.Follow up on leads in a timely manner to capitalize on opportunities and increase the customer base.Reporting and AdministrationUpdate and maintain all broker information within Salesforce.Complete full KYC profiles for all submission agents within Salesforce.Assist in registration and changes of RMG broker/brokerage profiles.Log all daily activity in Salesforce, maintaining minimum levels.Manage monthly expenses prudently to support business growth.What You Bring To The TeamMinimum 5 years sales experience – Financial Services preferred.Minimum 2 years mortgage underwriting experience.Results‑oriented, creative, and innovative.Exceptional verbal and written communication skills.Excellent organizational and time‑management skills.Ability to build meaningful and trusting relationships internally and externally.Ability to multi‑task in a fast‑paced environment.Effective negotiation and conflict resolution skills.Strong analytical and problem‑solving skills.Proficient with Microsoft 365 (Outlook and Teams).Tech savvy, including use of video for communication.Self‑driven, motivated, able to work independently and in a team environment.Integrity and responsibility for actions.Thorough knowledge of mortgage broker network and emerging industry trends.Deep understanding of mortgage lending principles, including high‑ratio, conventional, refinance, and purchase transactions.Ability to interpret and communicate policy changes to brokers clearly and accurately.Experience navigating underwriting guidelines and documentation requirements.University degree.Accredited Mortgage Professional (AMP, preferred) or courses to satisfy provincial regulatory requirements.Note: Territory to be covered is North of the GTA.If this sounds like you and you are looking to be part of one of Canada’s largest independent mortgage finance companies, then we want to hear from you #J-18808-Ljbffr