Supply Chain Director
3 weeks ago
The Director of Supply Chain oversees the strategic direction and operational efficiency of all Supply Chain activities within the organization, encompassing 3PL, retail distribution operations as well as inbound/outbound and ecommerce shipping. This entails managing relationships with providers, vendors, and internal stakeholders to ensure timely and cost-efficient product delivery and movement of stock. With P&L responsibility, the role involves budgeting, risk management, forecasting, and planning.
Responsibilities
Develop & oversee logistic processes, implementing ongoing improvement plans & strategies
Cultivate a robust partnership with third party distribution providers and internal stakeholders
Spearhead and implement continuous improvement efforts with third party distribution providers
Create or enhance S&OP process for better forecast accuracy and customer service levels
Oversees the growth and management of the Ecommerce program
Direct and manage budgeting and forecasting activities for the department
Oversee inbound and outbound freight and customs management and execution
Provide supervision, coaching, and training to direct and indirect reports
Ensure relationships with ground and ocean carriers are well maintained, and service levels are consistent
Manage 3rd party relationships; primarily with transportation providers but also distribution and freight payment providers
Manage final mile delivery to customers to maximize customer experience while maintaining budgets
Partner with the other department teams to ensure proper execution for all transportation requirements
Initiate comprehensive RFP’s to optimize transport budget and service quality
Support Finance to ensure accurate and timely information is provided to facilitate payment of carriers and metric reporting
Execute Service Levels as required by the business
Address and resolve any issues from internal and external customers in a timely fashion
Develop and monitor metrics and analyze data to assess performance and implement improvements
Improve Business Intelligence to identify further opportunities to enhance service and reduce costs
Experience, Qualifications & Attributes
BS/BA in Business Administration or major in related curriculum
5 plus years of distribution and transportation management experience
Experience with customs brokers, transportation/logistics providers and partnership with 3PL’s
CITT designation an asset
ERP experience is required, training in Dynamics D365 considered an asset
Solid skills in Microsoft Office applications
Highly developed interpersonal, analytical and conflict resolution skills; and the ability to develop solid internal and external relationships.
Ability to work in a fast-paced environment
Ability to interface with company, vendors and service providers senior management.
Excellent negotiation, presentation, verbal and written communication skills
Committed to 100% accuracy
Excellent communication skills with the ability to communicate with tact and diplomacy
High energy level with a strong work ethic
Strong sense of urgency in dealing with business and staff needs
Naturally curious with strong investigative skills
Excellent organizational skills to prioritize workload in order to achieve results in a constantly changing environment
Strong relationship building skills with an ability to work collaboratively in a team environment
Detail oriented with a positive, professional, and responsible attitude
We thank all interested parties but only those selected will be contacted to move forward.
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