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Supply Chain Director

1 month ago


Vaughan ON, Canada TSI Group Full time

The Director of Supply Chain oversees the strategic direction and operational efficiency of all Supply Chain activities within the organization, encompassing 3PL, retail distribution operations as well as inbound/outbound and ecommerce shipping. This entails managing relationships with providers, vendors, and internal stakeholders to ensure timely and cost-efficient product delivery and movement of stock. With P&L responsibility, the role involves budgeting, risk management, forecasting, and planning. ResponsibilitiesDevelop & oversee logistic processes, implementing ongoing improvement plans & strategies Cultivate a robust partnership with third party distribution providers and internal stakeholdersSpearhead and implement continuous improvement efforts with third party distribution providersCreate or enhance S&OP process for better forecast accuracy and customer service levelsOversees the growth and management of the Ecommerce programDirect and manage budgeting and forecasting activities for the department Oversee inbound and outbound freight and customs management and executionProvide supervision, coaching, and training to direct and indirect reports Ensure relationships with ground and ocean carriers are well maintained, and service levels are consistentManage 3rd party relationships; primarily with transportation providers but also distribution and freight payment providersManage final mile delivery to customers to maximize customer experience while maintaining budgetsPartner with the other department teams to ensure proper execution for all transportation requirementsInitiate comprehensive RFP’s to optimize transport budget and service quality Support Finance to ensure accurate and timely information is provided to facilitate payment of carriers and metric reporting Execute Service Levels as required by the businessAddress and resolve any issues from internal and external customers in a timely fashionDevelop and monitor metrics and analyze data to assess performance and implement improvementsImprove Business Intelligence to identify further opportunities to enhance service and reduce costsExperience, Qualifications & AttributesBS/BA in Business Administration or major in related curriculum5 plus years of distribution and transportation management experienceExperience with customs brokers, transportation/logistics providers and partnership with 3PL’sCITT designation an assetERP experience is required, training in Dynamics D365 considered an assetSolid skills in Microsoft Office applicationsHighly developed interpersonal, analytical and conflict resolution skills; and the ability to develop solid internal and external relationships.Ability to work in a fast-paced environmentAbility to interface with company, vendors and service providers senior management.Excellent negotiation, presentation, verbal and written communication skills Committed to 100% accuracyExcellent communication skills with the ability to communicate with tact and diplomacyHigh energy level with a strong work ethicStrong sense of urgency in dealing with business and staff needsNaturally curious with strong investigative skillsExcellent organizational skills to prioritize workload in order to achieve results in a constantly changing environmentStrong relationship building skills with an ability to work collaboratively in a team environmentDetail oriented with a positive, professional, and responsible attitudeWe thank all interested parties but only those selected will be contacted to move forward.


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