(CAN) Customer Service Manager
2 weeks ago
OverviewPosition Summary... Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining compliance for company programs and operational standards. If you are looking for an exciting job in customer service or retail, working as a Customer Service Manager may be a great fit for youResponsibilitiesEnsures safe work processes and emergency procedures are followed, i.e., safe lifting techniques, cleanliness of area, evacuations, down registers, emergency codes, theft.Handles customer and Associate concerns and provide guidance as required.Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as provides assistance to outlying registers.Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, and safety.Oversees purchase, return and exchange transactions and assists with the correction of errors where required, providing approvals, and verifying processes to meet Company guidelines.Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.Prepares registers for opening and closing daily and supports cashiers by providing change as needed, while maintaining front end cash levels and supports process by completing audits on register accuracy.Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.Minimum rate of pay for this position starts from $18.55. Rate of pay will be determined based on relevant experience.Minimum QualificationsAge - 16 or olderPreferred QualificationsNone listed.Primary Location3757 Keele St, Toronto, ON M3J 1N4, CanadaEEO StatementWalmart will accommodate the disability-related needs of applicants and associates as required by law.Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job. #J-18808-Ljbffr
-
CAN - Manager - Customer Service
5 days ago
Toronto, Ontario, Canada Gelpac Full timeDescriptionTo perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be provided, upon request, to enable individuals with disabilities to perform the essential functions.Supervise and motivate the customer service team to achieve performance goals and deliver exceptional...
-
(CAN) Customer Service Manager
2 weeks ago
Toronto, Canada Walmart Full timeOverview Position Summary... Working as a Customer Service Manager at Walmart Canada is a great way to develop your skills in the retail industry. A Customer Service Manager coordinates front end operations to provide exceptional customer service to ensure a positive shopping experience and customer loyalty. This role is also accountable for maintaining...
-
CAN - Manager - Customer Service
3 days ago
Toronto, ON MZ L, Canada Hymopack Ltd Full timeTo perform this job successfully, an individual must be able to perform each essential job function satisfactorily. Reasonable accommodation may be provided, upon request, to enable individuals with disabilities to perform the essential functions.Supervise and motivate the customer service team to achieve performance goals and deliver exceptional...
-
Customer Service Manager
6 days ago
Toronto, Canada Universal Soul Service Corp. Full time**Overview**: **Duties and Responsibilities**: - Define and communicate customer service standards - Oversee the achievement and maintenance of agreed customer service levels and standards - Direct the daily operations of the customer service team - Plan, prioritize and delegate work tasks to ensure proper functioning of the department - Ensure the...
-
Resident Manager or Team
6 days ago
Toronto, Canada RESIDENT MANAGER Full timeThis is a live-in position for a high-rise apartment building. If you are the type of individual or team who are self-starters, motivated and have a hands-on approach with the ability to work independently with mínimal supervision then this role is for you. **We are looking for an individual or team whose key responsibilities are**: 1. Building...
-
Regional Service Manager
1 week ago
Toronto, Canada Service Express Full time**20-40% travel is required as needed in this role for service meetings, internal and external business meetings, and engineer meetings throughout Canada, Michigan, and Ohio!** As Service Express has been growing, so have our teams to support our expansion! As such, we are looking for a **Regional Service Manager** to oversee service delivery and day-to-day...
-
Customer Service Manager
4 days ago
Toronto, Canada The Descartes Full time**Descartes Unites the People and Technology that Move the World** The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...
-
Dispatcher/customer Service
1 week ago
Toronto, Canada Smile HVAC Service and Installation Full timeCompany providing HVAC equipment Service and Installation. Looking for Dispatcher/ Job Coordinator. Great team work experience, benefits and salary - that's what you can get if you match our job requirements. **Job Duties/Tasks**: - Dispatch, schedule and close out calls while processing service requests, preparing paperwork for escalated calls to ensure...
-
Operations Manager
2 weeks ago
Toronto, Canada CAN Full timeJoin us! CBT Associates a Kii Health company is transforming mental health care by combining technology and patient-focused services. Our team supports clinicians so they can provide high-quality care to clients across Canada. Kii Health offers a full spectrum of services including primary care, mental health support, digital healthcare, patient programs,...
-
Operations Manager
2 weeks ago
Toronto, Canada CAN Full timeJoin us! CBT Associates a Kii Health company is transforming mental health care by combining technology and patient-focused services. Our team supports clinicians so they can provide high-quality care to clients across Canada. Kii Health offers a full spectrum of services including primary care, mental health support, digital healthcare, patient programs,...