Business Banking Specialist

1 day ago Be among the first 25 applicants Work Location: Edmonton, Alberta, Canada Hours: 37.5 Line Of Business: Personal & Commercial Banking Pay Details: $52,700 - $74,400 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Job Description Department Overview: Business Banking is a dynamic division within TD. Our Quest is to become the #1 Business Bank in Canada with our team of Better Business Bankers devoted to meeting our customers' financial needs with confidence – one customer, one community at a time. Reporting into the Team Manager, BBS you will engage small business customers in conversations to understand and meet their current Business Account opening, Term and Trust Products and Signing officer Changes needs and ensure customer problems as it relate to Business Account Openings and Business signing Officer changes are handled appropriately the first time. Provide inbound and/or outbound sales support to customers in a non-face to face environment Open Business Account and complete Business signing authority Changes for New and existing Business customers over the phone using digital technology Promote and offer advice on Business Account plan option that are suitable to each customers Day to Day transactional needs Follow all end-to-end procedures accurately for Business Account opening and Signing Officer Changes to avoid any compliance issues Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions Identify small business credit and credit card opportunities Submit & fulfill all credit requests where total business exposure is less than $50,000 Submitting business credit requests will require a high-level understanding of business financials and credit policy Fulfilling credit requests will require preparing and obtaining electronic consent on SBB specific security documentation Implements sales and customer service procedures and approaches to complete work Review iCal appointment bookings to ensure preparation in advance of customer appointment Explore and refer additional customer needs to appropriate partners, that may include Senior BBS, Merchant, Account Mangers of Small Business and Remote Account Managers of Small Business Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct Job Requirements 2 years or more experience in direct to customer phone channel Prior experience in Small Business Banking product and services an asset Undergraduate degree or equivalent is an asset A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills Who We Are TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, the people we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well‑being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and wellbeing benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Additional Information We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. Interview Process We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Language Requirement (Quebec Only) Sans Objet Seniority level Entry level Employment type Full-time Job function Finance and Sales Investment Banking #J-18808-Ljbffr