Sr. Director, Specialty Pharmacy

1 week ago

Mississauga, Canada McKesson Full time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary:

The Sr. Director, Specialty Pharmacy is responsible for overseeing all aspects of the specialty pharmacy daily operations and clinical practices. The incumbent will be accountable for delivering and meeting the financial, business, and people strategic goals and initiatives. The Sr. Director will lead a national team through the achievement of operational excellence, growth, and development, while enabling superior customer experiences and exceptional patient care.

The role has accountability for the overall performance and strategic success of the National Specialty Pharmacy sites across Canada in alignment with the vision and priorities of Biopharma & Provider Solutions. The incumbent must have a passion for the business, deep knowledge of the Specialty Pharmacy sector, a strong ability to drive cross functional collaboration in order to execute best in class solutions for our Biopharma clients and partners.

Specific Responsibilities:

  • Oversees our national pharmacy operations and provides direction on pharmacy strategies, initiatives, and projects across Canada.
  • Responsible for pharmacy operations including implementing departmental initiatives, financial objectives, tracking and reporting on KPI’s and ensuring SLA’s are met.
  • Leads the national pharmacy team in the creation/implementation/execution of department processes and procedures consistent with the organization's mission and care philosophy.
  • Ensures standardization of processes and smooth rollout of national pharmacy initiatives and programs.
  • Promotes collaboration with each Specialty Pharmacy across Canada and other business units to grow the division.
  • Lead and support the development and achievement of strategic objectives and collaborative initiatives across business units.
  • Ensure compliance with Quality Management systems, privacy SOPs, the Colleges of Pharmacy, and other regulatory requirements.
  • Act as a liaison facilitating effective collaboration and communication with key stakeholders and ensure that national pharmacy standards and processes are implemented and sustained.
  • Specialty Pharmacy P&L accountability for dispensing revenue, margin and profitability, forecasting and LRP planning.
  • Analyze, compile and draw insights on financial and operational metrics to enhance the pharmacy business and create action plans to capitalize on and grow pharmacy revenue.
  • Ensure accurate monthly pharmacy inventory and reconciliation, compliance and process audits, inventory metrics at all pharmacy sites.
  • Responsible for Specialty Pharmacy AR. Collaborate with Finance on collections including manage payor audits to reduce and eliminate claw back risk.
  • Drive excellence in Net Promoter Score results from patients, caregivers, and relevant stakeholders.
  • Prioritize patient-centricity and superior customer experiences in all aspects of the pharmacy business.
  • Promote and ensure that the highest quality of care is provided to patients and families.
  • Participate and lead new business development initiatives involving Specialty Pharmacy for existing and potential clients in conjunction with Biopharma & Payer Solutions teams.
  • Attend conferences to gain knowledge and solidify working relationships with navigation, providers solutions, clinics and physicians.
  • Lead a team in a large multi-level pharmacy division including performance management, talent management, recruitment, engagement and retention.
  • Provide direction and support to respective regional leads, pharmacy managers and pharmacy staff.
  • Promote behaviours that uphold McKesson i2Care and iLEAD principles.
  • Ensure company policies and regulatory standards are at the foremost of all activities and decisions.

Minimum Qualifications:

  • Bachelor or Doctor of Pharmacy Degree.
  • A valid license in good standing with the Ontario College of Pharmacists.
  • Previous experience in Specialty Pharmacy or related field.
  • 7-10 years of people and progressive pharmacy management experience.

Key Competencies:

  • Possess strong working knowledge of Kroll and its capabilities.
  • Able to travel as business needs arise; possess a valid driver’s license.
  • Strong leadership skills; can lead, inspire, mentor, develop, and guide a team.
  • Expertise in major therapeutic areas required by Specialty Pharmacy Services.
  • Excellent project management skills and time management skills.
  • A professional, confident, and strategic relationship builder.
  • Strong communication and teamwork skills.
  • Possess finesse to manage relationships internally and externally.
  • Positive, "can-do" attitude and customer focused approach.
  • Ability to influence with or without authority.
  • Exercises sound knowledge and good judgment.
  • Accountable and results oriented.
  • Strong business and financial acumen.
  • Ability to analyze and interpret data and trends and provide insights.
  • Ability to thrive in a fast paced, challenging and constantly changing work environment.
#J-18808-Ljbffr

  • Sr. Director, Specialty Pharmacy

    1 week ago

    Mississauga, Canada McKesson Full time

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a...

  • Sr. Director, Specialty Pharmacy

    1 week ago

    Mississauga, Canada McKesson Full time

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a...

  • Specialty Pharmacy Operations Executive

    3 weeks ago

    Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full time

    SPS McKesson Specialty Prescription Services Corporation is a prominent player in the healthcare sector, dedicated to enhancing lives and advancing the field of medicine. We are seeking a Sr. Director, Specialty Pharmacy to manage all facets of specialty pharmacy functions and clinical practices. This position entails leading a nationwide team to achieve...

  • Vice President, Specialty Pharmacy Solutions

    3 weeks ago

    Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full time

    SPS McKesson Specialty Prescription Services Corporation is a prominent player in the healthcare sector, dedicated to enhancing lives and advancing the quality of healthcare. We are seeking a Sr. Director, Specialty Pharmacy to lead the comprehensive operations and clinical practices of our specialty pharmacy services. This pivotal role entails guiding a...

  • Senior Manager, Specialty Pharmacy Services

    3 weeks ago

    Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full time

    SPS McKesson Specialty Prescription Services Corporation is a prominent entity in the healthcare sector, dedicated to enhancing patient outcomes and advancing the pharmaceutical landscape. We are in search of a Sr. Director, Specialty Pharmacy to lead and manage the comprehensive operations of our specialty pharmacy services. This pivotal role entails...

  • Pharmacy Technician

    1 day ago

    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    About Rx Connect Specialty PharmacyRx Connect Specialty Pharmacy is a Canadian company that specializes in providing medications for patients with chronic and complex medical conditions. Our mission is to provide excellent customer service and personalized care to our patients, while also ensuring that they have access to affordable medications.Job SummaryWe...

  • Pharmacy Technician

    1 day ago

    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    About Rx Connect Specialty PharmacyRx Connect Specialty Pharmacy is a Canadian company that specializes in providing medications for patients with chronic and complex medical conditions. Our mission is to provide excellent customer service and personalized care to our patients, while also ensuring that they have access to affordable medications.Job SummaryWe...

  • Director of Specialty Pharmacy Operations

    2 weeks ago

    Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full time

    SPS McKesson Specialty Prescription Services Corporation is a leading healthcare solutions provider in Canada, dedicated to improving patient lives and advancing healthcare delivery. We offer comprehensive distribution services to pharmacies, hospitals, and healthcare institutions across the country. We are seeking a highly motivated and experienced...

  • Pharmacy Technician

    2 days ago

    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    Rx Connect Specialty Pharmacy is a Canadian company that focuses on providing specialty medications to patients with chronic and complex medical conditions. We are currently seeking a Registered Pharmacy Technician to join our team in a full-time position. The ideal candidate should be reliable, organized, have excellent communication skills, and provide...

  • Pharmacy Technician

    3 days ago

    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    Rx Connect Specialty Pharmacy is a Canadian company that focuses on providing specialty medications to patients with chronic and complex medical conditions. We are currently seeking a Registered Pharmacy Technician to join our team in a full-time position. The ideal candidate should be reliable, organized, have excellent communication skills, and provide...

  • Pharmacy Assistant

    1 day ago

    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    Job SummaryRx Connect Specialty Pharmacy is seeking a highly skilled and detail-oriented Pharmacy Assistant to join our team. As a Pharmacy Assistant, you will play a vital role in supporting our pharmacy operations, ensuring the accuracy and efficiency of prescription orders, and providing exceptional customer service to our patients.Key...

  • Pharmacy Assistant

    1 day ago

    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    Job SummaryRx Connect Specialty Pharmacy is seeking a highly skilled and detail-oriented Pharmacy Assistant to join our team. As a Pharmacy Assistant, you will play a vital role in supporting our pharmacy operations, ensuring the accuracy and efficiency of prescription orders, and providing exceptional customer service to our patients.Key...

  • Pharmacy Technician

    1 day ago

    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    About Rx Connect Specialty PharmacyRx Connect Specialty Pharmacy is a Canadian company founded in 2019, comprised of healthcare professionals with extensive experience in specialty medication management. Our mission is to provide exceptional customer service and personalized care to our patients, ensuring they have access to affordable medications.Job...

  • Pharmacy Technician

    1 day ago

    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    About Rx Connect Specialty PharmacyRx Connect Specialty Pharmacy is a Canadian company founded in 2019, comprised of healthcare professionals with extensive experience in specialty medication management. Our mission is to provide exceptional customer service and personalized care to our patients, ensuring they have access to affordable medications.Job...

  • Senior Director, Specialty Pharmacy Operations

    5 days ago

    Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full time

    Job Summary:The Senior Director, Specialty Pharmacy Operations is responsible for overseeing all aspects of the specialty pharmacy daily operations and clinical practices. This role is accountable for delivering and meeting the financial, business, and people strategic goals and initiatives.Key Responsibilities:Oversee national pharmacy operations and...

  • Senior Director, Specialty Pharmacy Operations

    3 days ago

    Mississauga, Ontario, Canada SPS McKesson Specialty Prescription Services Corporation Full time

    Job Summary:The Senior Director, Specialty Pharmacy Operations is responsible for overseeing all aspects of the specialty pharmacy daily operations and clinical practices. This role is accountable for delivering and meeting the financial, business, and people strategic goals and initiatives.Key Responsibilities:Oversee national pharmacy operations and...

  • Director, Specialty Pharmacy

    2 days ago

    Mississauga, Ontario, Canada McKesson's Corporate Full time $138,800 - $231,300

    About the RoleWe are seeking a highly skilled and experienced professional to fill the position of Director, Specialty Pharmacy at McKesson's Corporate. As a key member of our team, you will be responsible for overseeing all aspects of our specialty pharmacy operations and clinical practices.Key ResponsibilitiesOversee the overall performance and strategic...

  • Director, Specialty Pharmacy

    2 days ago

    Mississauga, Ontario, Canada McKesson's Corporate Full time $138,800 - $231,300

    About the RoleWe are seeking a highly skilled and experienced professional to fill the position of Director, Specialty Pharmacy at McKesson's Corporate. As a key member of our team, you will be responsible for overseeing all aspects of our specialty pharmacy operations and clinical practices.Key ResponsibilitiesOversee the overall performance and strategic...

  • Registered Practical Nurse

    3 days ago

    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    About Rx Connect Specialty PharmacyWe are a Canadian company, comprised of healthcare professionals with extensive specialty medication experience. Our mission is to provide patient-centric healthcare and assist patients in overcoming the challenges of specialty pharmacy.Job SummaryWe are seeking a dedicated and reliable Registered Practical Nurse to join...

  • Registered Practical Nurse

    3 days ago

    Mississauga, Ontario, Canada Rx Connect Specialty Pharmacy Full time

    About Rx Connect Specialty PharmacyWe are a Canadian company, comprised of healthcare professionals with extensive specialty medication experience. Our mission is to provide patient-centric healthcare and assist patients in overcoming the challenges of specialty pharmacy.Job SummaryWe are seeking a dedicated and reliable Registered Practical Nurse to join...