Happiness Expert
18 hours ago
Happiness ExpertRichmond, BC Full-time $21.00-$22.00/hourOverviewAccent Inns (the hotel with a rubber duck in every room) and Hotel Zed (rebels against the ordinary) are searching for a Happiness Expert (Part Time) to join our Customer Happiness Hub. This is an in-person role located at our Richmond, BC location, no remote option available. The Customer Happiness Hub is where our Happiness Experts provide relationship-based customer service experiences while maximizing revenue, reinforcing our unique brands and establishing meaningful human connections that make a positive difference in someone's day.Working here is different than working anywhere else. We are a family-owned, BC-based hospitality company that LEADS WITH LOVE and whose number one metric is the happiness of our staff, who we call our Fam-Jam. Core values: Be Real, Have Fun, Make Everything Better, Have Each Other's Backs.What You DoCreate memorable brand touchpoints that drives loyaltyEngage in thousands of conversations in our Happiness Hub; reinforce our brands and make every customer smile via phone, email, SMS or socialDrive sales by booking more rooms and maximizing yieldAsk questions to uncover opportunities, use storytelling to showcase why our properties are the perfect fit, and ask for the saleBe the communications and service center for customersHelp deliver outstanding on-property service by capturing customer information when making reservations and sharing it with propertiesSet expectations and showcase hotel amenities pertinent to conversations; suggest local events or restaurants to enhance staysDrive loyalty for corporate clients, groups and travel trade customers with outstanding and seamless service and communicationsWhat You NeedAvailable to work in-person at our Richmond location - no remote option availableOpen availability required (Evenings 3:00pm - 11:30pm, weekends, up to 24 hours per week)Previous sales and/or hotel experience is preferredFun-loving natureEasy conversationalistTech-savvy systems expertiseMulti-tasker who handles pressureGood grammar and writing skillsFront desk or reservations office experience is an asset; training providedBenefits & Work PerksWe pay 100% of medical and dental premiums, plus free mental health benefitsFree nights at any of our hotels + discounts for friends & familyLive Your Best Life fund for courses (including post-secondary tuition or activities like surf lessons)Employee purchase program for deals on electronics to linensJoin our Fam-JamIf this sounds like the job for you, hit the Easy Apply button and write a note about why you want to work with us. #J-18808-Ljbffr
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Happiness Expert
5 days ago
Richmond, Canada Accent Inns Inc. Full time**Make it Your Job to Spread Happiness!** Accent Inns (the hotel with a rubber duck in every room) and Hotel Zed (rebels against the ordinary) are searching for a **Happiness Expert (Full Time)** to join our **Customer Happiness Hub. **This is an in-person role located at our **Richmond, BC** location, **no remote option available.** The **Customer...
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Happiness Expert
5 days ago
Richmond, Canada Accent Inns Inc. Full time**Make it Your Job to Spread Happiness!** Accent Inns (the hotel with a rubber duck in every room) and Hotel Zed (rebels against the ordinary) are searching for a **Happiness Expert (Full Time)** to join our **Customer Happiness Hub.**This is an in-person role located at our **Richmond, BC** location, **no remote option available.** The **Customer...
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Happiness Expert
20 hours ago
Richmond, British Columbia, Canada Accent Inns Full time←Back to all jobs at Accent Inns Inc.Happiness ExpertMake it Your Job toSpread HappinessAccent Inns (the hotel with a rubber duck inevery room) and Hotel Zed (rebels against the ordinary) are searching for a HappinessExpert (Part Time) to join our Customer Happiness Hub. This is an in-person role located at our Richmond, BC location, no remote option...
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Happiness Expert
4 weeks ago
Richmond, Canada Accent Inns Full timeHappiness Expert Join Accent Inns (the hotel with a rubber duck in every room) and Hotel Zed (rebels against the ordinary) as a Happiness Expert (Full Time) to join our Customer Happiness Hub at our Richmond, BC location. This in-person role has no remote option. In this role you will provide relationship‑based customer service experiences while maximizing...
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Group Happiness Expert
5 days ago
Richmond, Canada Accent Inns Inc. Full time**Make it Your Job to Spread Happiness!** Accent Inns (the hotel with a rubber duck in every room) and Hotel Zed (rebels against the ordinary) are searching for a **Group Happiness Expert (Full Time)** to join our **Customer Happiness Hub.**This is an in-person role located at our **Richmond, BC** location, **no remote option available.** The...
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Happiness Expert
3 days ago
Richmond, BC VX L, Canada Accent Inns Full timeMake it Your Job to Spread HappinessAccent Inns (the hotel with a rubber duck in every room) and Hotel Zed (rebels against the ordinary) are searching for a Happiness Expert (Part Time) to join our Customer Happiness Hub. This is an in-person role located at our Richmond, BC location, no remote option available.The Customer Happiness Hub is where our...
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Happiness Hub
4 days ago
Richmond, Canada Accent Inns Full timeOverview Happiness Hub Reservations Centre Manager role at Accent Inns – join a people-first hospitality group that prioritizes staff happiness and strong guest experiences. Accent Inns Inc. is a BC-based hospitality company that is different in a good way. Here, we LEAD WITH LOVE, and our number one metric is the happiness of our staff. Our 2025 Employee...
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Happiness Hub
4 weeks ago
Richmond, Canada Accent Inns Full timeOverview Happiness Hub Reservations Centre Manager role at Accent Inns – join a people-first hospitality group that prioritizes staff happiness and strong guest experiences. Accent Inns Inc. is a BC-based hospitality company that is different in a good way. Here, we LEAD WITH LOVE, and our number one metric is the happiness of our staff. Our 2025 Employee...
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Hotel Guest Happiness
4 weeks ago
Richmond, Canada Accent Inns Full timeA local hospitality company in Richmond seeks a full-time Happiness Expert to join their Customer Happiness Hub. This in-person role focuses on providing exceptional customer service experiences, driving sales by maximizing hotel bookings, and creating memorable interactions. Candidates should be open to evening and weekend shifts and possess excellent...
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Guest Happiness Specialist
18 hours ago
Richmond, Canada Accent Inns Full timeA family-owned hospitality company is looking for a Happiness Expert for their Richmond, BC location. This full-time role focuses on delivering exceptional customer service experiences while driving sales. You will engage with customers, help book rooms, and create memorable interactions. Ideal candidates are fun-loving, tech-savvy, and able to work flexible...
